Inbound First Line Manager

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Pay Rate: £32,000.00
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday 8am - 4pm
Location: Skelmersdale - WN8 8DY

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for an Inbound First Line Manager to lead and coordinate goods-in operations, ensuring the efficient, accurate, and safe receipt and processing of stock within a fast-paced warehouse environment.

WHAT YOU'LL DO

• To oversee inbound operations, managing the intake of high volumes of stock, including deliveries, palletisation, put-away, and accurate booking into the warehouse management system
• To lead and coordinate a team of operatives, delegating tasks and monitoring performance to ensure operational targets are met
• To track and report on inbound KPIs, delivering regular updates, team briefings, and ensuring clear communication of performance expectations
• To maintain high standards of Health & Safety across all inbound activities, ensuring a safe and compliant working environment
• To carry out HR Management responsibilities, including 1:1s, performance reviews, absence management, and disciplinaries, while driving engagement and continuous improvement within a fast-paced warehouse environment

THIS ROLE WOULD SUIT PEOPLE WHO

• Proven experience managing or supervising teams within a warehouse environment, ideally with exposure to inbound operations and high-volume stock intake
• Strong understanding of goods-in processes, including deliveries, palletisation, put-away, and accurate stock control
• Strong IT literacy, with good working knowledge of Microsoft Office and Warehouse Management Systems
• Ability to lead, delegate, and motivate teams, with experience managing performance and driving productivity in a fast-paced setting
• Confident communicator with experience delivering briefings, reporting on KPIs, and engaging effectively with team members and stakeholders

WHY JOIN US?

• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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