Hub Operator (Part-time 21.75 hours)

Tesco UK • Daventry • Apply by 07-Oct-2025

We are currently recruiting Hub Operators to join the team and work within our security Hub in Daventry which supports our stores and helps us to ensure that we remain safe at all times. You will work within one of the following teams: Security Operations Centre, Crime, Continuous Improvement, Triage, North, Central or South. You will be a part of a hardworking team who review CCTV and data to identify suspicious activity for a number of stores and collate findings into comprehensive case files.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Collaborate with dedicated teams as well as cross-functional teams where applicable; co-operating with external partners and being the recognised, trusted expert of the process
• Communicate objectives, results and actions in the most effective, informative and simple way for the target audience
• Plan your own time and interpreting data effectively
• Demonstrate strong planning skills and develop realistic, well thought-out plans and delivering against those plans
• Effectively interacting with external suppliers to deliver process changes and training.
• Identify risks in stores and craft comprehensive case files for anything found
• Understand the key risks in stores from available reports
• Request additional data for evidence on certain types of cases
• Speak to stores and Group Shrinkage & Security Managers to gain additional insight
• Ensure data is processed in a confidential and secure manner, always following Information Security policies
• Maintain confidentiality when taking care of sensitive data and case files

You will need

• Experience of a retail / stores or security environment
• Experience of data manipulation or CCTV review is desirable but not crucial
• Strong organisation and time management abilities
• Excellent Communication skills
• Attention to detail
• Proficient use of MS Office

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying