HR Transactions Senior Officer

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Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £32,512 per annum, based on a 36 hour working week. This is an 18-month fixed term contract/secondment opportunity.

We are excited to be hiring a new HR Transactions Senior Officer to join our fantastic team. The team is based in Weybridge, but we promote a hybrid approach to working, meeting 2 days per week in the office.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Role

As the HR Transactions Senior Officer, you will leverage your high level of accountability, technical expertise, and customer-centric approach to ensure the smooth execution of HR processes and the effective delivery of front-line services. You will resolve queries from both internal and external stakeholders in accordance with agreed timelines, standards, and procedures. You will also provide guidance and support to junior officers with transactional work, providing assistance with advanced transactional queries and tasks.

This role involves managing payroll transactions, providing exceptional customer service, and performing various administrative tasks. Day to day duties will include accurately entering general payroll data, such as details related to maternity leave and sickness, or calculating and resolving overpayments and underpayments for employees. You will ensure consistency and integrity of data is maintained both within systems (Unit 4 and other supporting systems).

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Relevant HR, business administration or financial qualification to NVQ Level 3/4, or able to evidence knowledge and understanding of relevant disciplines
• Excellent IT skills
• Good written and oral communication skills with the ability to build sound relationships with customers to improve customer service
• High level administrative/organisational skills
• Ability to handle and resolve complex transactions queries and issues

To apply, alongside your CV, you will be asked to answer the following questions:

1. What has motivated you to apply for this role?
2. What do you think makes an effective HR Transactions Senior Officer?
3. What experience and skills do you have that would support you be successful in this role?

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Julia Bennett by e-mail at julia.bennett@surreycc.gov.uk .

The job advert closes at 23:59 on 15/12/2024 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values .

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Files to download

• HR Transactions Senior Officer - Job Description (PDF)
• Life at Surrey Handbook (PDF)

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