HR Performance & Operations Manager

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DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Job Purpose:

Develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.

Your tasks:

• Act as a trusted consultant, providing guidance and advice on various HR disciplines to business managers and employees.
• Undertake complex and non-routine HR work, including legal advice and data trend analysis, requiring background research.
• Ensure company policies, procedures, and legal requirements/regulations are effectively communicated and followed.
• Collaborate with the Global Comp & Bens Team to evaluate and grade jobs internally and externally.
• Manage and deliver the year-end process for the UK annual merit review and bonus calculation.
• Oversee the local management of Long-Term Incentive plans, including individual adjustments for starters, leavers, and special situations.
• Work in partnership with the Payroll Officer and UK HMRC to ensure compliance with legal requirements and accurate payments.
• Manage the HR information systems, ensuring data integrity, and keeping records up to date.
• Conduct reporting and analytics on staff costs and HR metrics, as well as prepare scorecards.
• Identify and implement process improvements to enhance administrative effectiveness.
• Engage tax and legal experts to ensure compliance with regulations and stay updated on legislation changes and trends.
• Manage 3rd party vendors, ensuring budget efficiency and effective contract negotiations.
• Maintain compliant and up-to-date contract and offer packs reflecting company policies, practices, and local legislation.
• Design and implement HR policies, ensuring compliance and providing communication materials to the organization.
• Oversee the management of employee benefits, including health, vehicle, and fringe benefits.

Your profile:

• HR Generalist experience - essential
• Hold a Bachelor's degree or an HR certification.
• More than 4 years of experience in a similar position
• Exposure across all key aspects of HR processes including Talent, C&B, ER/IR etc.
• Business understanding
• Able to work autonomously with the HR team with ability to deliver with desired pace and drive
• Proven experience of building & maintaining relationships
• Proven experience of delivery of organizational change projects
• Bring new ideas to improve the manager and employer experience

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don't hesitate and start your application.