HR Manager (CoE)

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About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

We're seeking an experienced HR Manager to join our EMEA team, leading on existing and new programs for the region. In this role, you'll work closely with business leaders, HRBPs, and our CoE teams to design and deliver initiatives. From performance and talent management, succession planning to organisational design. You'll play a key role in shaping a high-performing culture that supports continued growth!

In this Role, you'll get to:

• Design and oversee initiatives such as leadership development, succession planning, and career pathways to support individual and organizational growth.
• Manage performance processes to align employee performance with business goals, including performance reviews, goal setting, and feedback frameworks.
• Collaborate with leaders to structure teams and roles that support strategic priorities and future business needs.
• Coordinate key HR programs, including salary and bonus reviews, talent reviews, and workforce planning, ensuring consistency and regional alignment.
• Analyse talent trends and challenges to develop innovative and measurable solutions addressing organisational needs.
• Implement initiatives to promote diversity, inclusion, and a positive, engaged work culture.
• Oversee the rollout of new or updated programs, ensuring smooth implementation, adoption, and measurable outcomes.

What you'll Need to Succeed:

• Bachelor's degree in HR, Organisational Development, or related field is a plus.
• A passion for developing talent and helping individuals and teams reach their potential.
• Excellent communication, stakeholder management, and program management skills.
• A proven ability to manage complex projects from strategy to execution.
• Robust business acumen and the ability to confidently partner with senior leaders.
• 10+ years' experience in HR, with a strong focus on talent management and organisational development.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement.

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!