HR Manager

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We are looking for a dynamic and confident HR generalist and recruitment professional to manage our HR function within a dynamic contemporary cultural organisation.

This role will oversee the end-to-end employee life cycle and manage the HR & Business Coordinator who provides day to day operational and administrative HR support.

The postholder will report directly to the Director of Governance and HR, and support and lead the delivery of People initiatives; they will oversee employee relations, process improvements, employee development programmes and help to craft HR policies.

This is an exciting time to be joining the organisation as we begin delivery against our Strategic Plan for 2025 to 2028. Our existing workforce are the single most important asset to the success of MAC. This role will be critical in helping us deliver our ambition to be a workforce for the future, confirming our reputation as an organisation that people want to work for and ensuring that MAC's workforce are truly representative of the communities we serve.

Principle Purpose of Post:

This is a Human Resources (HR) generalist role for Midlands Arts Centre (MAC) and is key to the effective HR administration of the company, its activities and to the perception of the organisation.

The HR Manager can expect their role to be hands-on and will be required to assist with the management and administration of the overall HR function and the delivery of strategic objectives.

Working closely with the Director of Governance and HR (DGHR) the post-holder will:
• Plan and meet the HR needs of the whole organisation.
• Manage employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
• Advise managers on the terms and conditions of employment and share best practice with them.
• Develop HR policy and procedures to drive performance and mitigate disputes.

Responsible for:

Direct line management of the Business and HR Coordinator.

Key Responsibilities and Objectives:

HR Management:
• Working closely with the DGHR to manage the HR administration and support function across the organisation.
• Provide advice on recruitment and selection strategies and support the recruitment process for the organisation - this may include writing job descriptions and preparing interview questions and application processes.
• Preparing and issuing contracts of employment and preparing documentation relating to the employment of staff, in line with the terms and conditions of employment.
• Working with the arts team to advise on contracting of freelance workers.
• Maintaining staff details using the current HR system and personnel files with details of appraisals, reviews, training, holidays, sick leave, DBS checks and all other relevant data.
• Monitoring all absences, advising managers on absence related procedures and processes.
• Overall management and review of the staff appraisal system.
• Coordinate workforce development, identifying training needs and developing and delivering the plan to address these needs.
• Overall management of MAC's disciplinary and grievance processes in line with company policy, providing advice to managers as necessary.
• Administer payroll and payroll records in liaison with the DGHR, providing information to MAC's payroll provider in a timely manner.
• Continuously monitor and review HR policies and processes and implement changes where necessary.
• Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
• Manage the administration of all HR communications through whatever channels including in person, online and by phone.

General Administration:
• Contribute to ensuring that HR and administration team members cover and support all relevant team and project meetings; playing an active role in these meetings where required.
• Collating data and information to support reports, presentations and funding applications.
• Contributing to the development and upkeep for documentation, archive, evaluation and monitoring systems at MAC; ensuring that appropriate compliance and storage is made.
• Contribute to ensuring that all Health and Safety regulations are adhered to and play and active role in MAC's Health and Safety Working Group.
• Working closely with the Head of Administration the post-holder will offer support when required with managing the administration of incoming and outgoing mail, email and enquiries in person and by phone.

General:
• Maintain confidentiality in accordance with the General Data Protection Regulations (GDPR) and play a key role in ensuring that data protection compliance is met.
• To participate in training and development activities as required and to assist with training and development of colleagues as appropriate.
• Any other duties which may reasonably be required from this post.

Equal Opportunities & Diversity:
• To ensure equal opportunities and diversity policies are embedded within the culture and systems of the organisation.
• Actively participate in MAC's Equality and Diversity Committee, advising on processes and procedures from a HR perspective.
• All staff are expected to further, promote, and ensure the implementation of the equal opportunities, diversity and safeguarding policies of MAC.

Note:

This job description outlines the principal responsibilities and duties of the postholder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The postholder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Weekend and evening work may be required on occasions.

Person Specification

A person specification describes the areas of knowledge, skills and experience a person should possess in order to take up the post.

Essential:
• Proven HR generalist experience of at least two years gained in an office environment.
• Gained or working towards an HR qualification - CIPD L5 or equivalent.
• Proven experience in employee relations case management
• A solid knowledge of employment legislation and its application.
• Experience of drawing up employment contracts and policies relating to employment legislation.
• Ability to communicate positively and clearly with people from a wide variety of diverse backgrounds.
• Ability to deal with and understand a range of situations by maintaining objectivity and accurately reporting issues.
• A good level of organisational skills and clear ability to prioritise and seek solutions.
• Proactive team player with strong customer service and problem-solving skills.
• An ability to maintain confidentiality and act with discretion and diplomacy.
• Self-motivated and able to work under own autonomy or as part of a team.
• A keen eye for detail and accuracy.
• An awareness of the data protection act and its practical implementation.
• A commitment to continuing professional development and improving professional practice.
• An understanding of MAC's commitment to equality, diversity and inclusion.

Desirable:
• A professional qualification in HR Management.
• Experience of line management and managing others
• An interest in the arts.
• Experience of developing, monitoring and managing budgets.
• Experience of using HR system software, such as People HR, Bright HR and Oracle.

Online Information Session

If you'd like to find out more, we invite you to join members of our HR team for an online information session Monday 17th February at 5:30pm. They will talk about the role, what a work week may entail and other events and duties the role will engage with. At the end of the session, there will be an opportunity for questions.

Sign Up for Our Online Information Session Here

How to Apply

To apply for this post please follow the link below and follow the application process.

Please note that all applications are anonymised during the shortlisting stage. Any attached CVs will not be used at the shortlisting stage, so please ensure you complete the application fully and include all of your experiences, qualifications and any skills you have that would help us when considering you for this role.

Deadline

All applications must be received no later than 5pm on Friday 28 February 2025.

Late applications will not be considered.

Short-listing

Shortlisted candidates will be informed at the latest by Wednesday 5 March 2025.

Interviews

Shortlisted candidates will be invited to interview on Monday 10 March 2025.