HR Case Manager [31333]

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What does the job involve?

• Providing expert advice, guidance and support in disciplinaries, grievances and absence management
• Managing multiple stakeholders - both face-to-face and remotely
• Ensuring compliance with policies and procedures
• Ensuring HR cases are concluded efficiently and correctly
• Attending employment tribunals - when required
• Upskilling managers and leaders through the business on HR processes and ways of working
• Working closely with HR colleagues, and other teams within the business, to deliver an efficient service to key stakeholders

What skills and experience do I need to do the job?

• Previous practical HR case management experience
• Good stakeholder management skills
• Ideally some exposure to a unionised working environment
• Good attention to detail - spotting issues before they become problems
• Prioritisation and organisational skills - able to manage conflicting priorities and ensure delivery
• Being comfortable a demanding workload, involving travelling to other sites along the rail network
• A solid background in a HR role - with a focus on employee relations
• Live within 1.5 hours commute of Birmingham

What is the salary and benefits that come with the role?

• Salary of up to £48,000 - depending on the experience you can bring to the role
• Hybrid working -c2/3 days a week working onsite, throughout our network
• One of the best pension schemes available
• Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
• 75% off all other train operator tickets
• Retail discounts
• Full-time, permanent position
• Career development opportunities

Due to the volume of applications we receive the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.