Howdens First Line Manager

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Job Description

Reporting directly to the Operations Manager, the key responsibilities of the role includes:

• Responsibility for all issues relating to Health & Safety and the Environment during shift

• Support team leaders and colleagues through excellent communication and active leadership

• Ensure co-ordination and handover management between shifts

• Translate, analyse and deliver customer needs through effective operations

• Ensure resource availability and skilled trained resource

• Deliver consistent service levels seeking to exceed customer expectations

• Effective leadership, management and communication with all warehouse departments

• Responsible for ensuring high levels of excellence in culture and behaviours

• Display a 'can do' attitude to enhance motivation of team

• Ensure compliance to Standard Operating Procedures (SOP's)

• Engage with and treat employees with respect and promote diversity

• Recognise and proactively manage continuous improvement initiatives

• Ensure all internal / external KPI's are achieved and regularly reviewed

• Ensure site standards are maintained at all times

• Proactive involvement in site CI

Essential

• Operational Experience

• Excellent organisational/time management skills

• People Management

• Good analytical and numerical skills

• Excellent interpersonal, leadership, motivation and planning skills

• Excellent communicator (verbal & written)

• Knowledge of Health & Safety requirements

• Computer literate

• Team Development

• Ability To Work without Direct Supervision

• Use of Microsoft Packages including Excel and Word

• Work within a team and able to interact at all levels

• Knowledge of Health & Safety Requirements

• Experience of Disciplinary Investigations

Desirable

• Strong experience in a managerial role