Housing Services Manager

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Job Description

• Ipswich Housing Action Group (ihAg), Ipswich, Suffolk IP1 2EF
• £33,782 per annum (pay award pending)
• 37.5 hours per week
• Permanent
• Reference: 0059
• Required as soon as possible

Your role

To provide a professional, effective and quality Housing Service in line with ihAg's Strategic Plan.

Your responsibilities

• maintaining, administering, and developing contracts with partner organisations particularly those for whom ihAg acts as an agency
• supervising, appraising and developing the work and skills of the Housing Team
• acting as ihAg's representative in terms of its landlord functions
• acting as ihAg's Competent Person for Health and Safety requirements
• dealing directly with persistent or complicated arrears cases
• statistical data collection and presentation.

You will need experience of:

• face to face work with service users
• working with people with multiple complex needs
• property maintenance and management
• directly managing and leading a team
• housing and housing regulations and legislation.

You will be required to have a driving licence and access to your own transport.

About us

ihAg is a busy local charity supporting people who are at risk of or are experiencing homelessness. The Chapman Centre is a homelessness hub for social interaction, practical support, advice and advocacy. ihAg offers supported accommodation with personalised support to enable people who have lived with homelessness to move towards recovery and independence. The Housing Team manages all aspects of the housing, including rent and maintenance.

We will offer you:

This is an exciting opportunity for an individual to join our hardworking and dedicated Housing Team

At ihAg, we have a positive can-do culture, which is supportive of all staff as well as service users. We have a robust Employee Assistance Package in place to support the wellbeing of staff.

To find out more

For further details please see the Job Description and Person Specification (docx) for this specific role.

For an informal discussion only, please call Jools Ramsey-Palmer on 07753 316323

How to apply

Please visit our website at: Vacancies | Ipswich Housing Action Groupfor an application pack.

More information can be found on our website at: Home page | Ipswich Housing Action Group and on social media about this role and ihAg's work in general.

Complete the Application Form (docx), ensuring you address the points in the person specification, and email it with your CV to Janice Hubbard, Business Support Co-ordinator on: janice@ihag.co.uk

Closing date: midday, 4 March 2025.

ihAg is an equal opportunities employer and welcomes applications from all people with the relevant skills and experience irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex and/or sexual orientation.

ihAg is committed to safeguarding and promoting the welfare of people with additional vulnerabilities and expects all staff to share this commitment. Please note that this post is subject to an enhanced DBS check.

About the Team

IMPORTANT PLEASE READ BEFORE APPLYING

To apply, please follow the application process detailed above.

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