Hotel Services Manager

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Introduction

Join Victoria Gardens and Crossley Manor as the Hotel Services Manager. You will provide leadership and guidance as you ensure the departments are COSHH registered and will work alongside the Health and Safety Officer to undertake all risk assessments.

As a Hotel Services Manager you will be responsible for the kitchen team and housekeeping team.

You will be responsible for the day to day running of the kitchen and ensuring all relevant department documentation is completed in line with policy, manage rota's, produce menus to meet a varied healthy balanced diet to meet the nutritional needs of service users and complete monthly department audits to ensure high standards are maintained. You will also be required to cover chef at times.

As housekeeping lead you will be responsible for ensuring the hospital meets IPC requirements in line with policy, manage rotas and oversee all cleaning schedules meet the needs of the hospital.

You will prepare and manage the budgets for both departments at the sites, ensuring that all costs remain within the annual agreed budget and any additional overspend is reported to the Hospital Directors.

As a senior member of the team, you will be responsible for supporting the teams to maintain high standards of their day-to-day duties, from maintaining a safe and clean space to creating warm and nutritional meals for staff, service users and visitors.

As a Hotel Services Manager you will be:

• Covering as Chef when required
• Providing a variety of different dietary requirements and recipes.
• Managing the delivery of the housekeeping service to ensure pre-determined standards of visual and biological cleanliness are continually achieved.
• Ensuring all stock books, documentation, invoices are completed, correctly compiled, and updated.
• Establishing and maintaining reporting procedures to meet all regulatory and legislative requirements.
• Ensuring staff in both departments understand their role, function, and key lines of enquiry of the CQC.
• Monitoring and identifying customer requirements by ensuring attendance at Patient Council by yourself or a senior member of staff.
• Supervising and monitoring all goods received and ensure stock rotation is carried out.
• Ensuring the electronic annual leave system is used to ensure that annual leave is monitored and distributed fairly.

To be successful in this role, you'll need:

• Professional or vocational Qualifications relevant to the position , City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking
• Basic Food Hygiene (essential)
• Advanced food hygiene, management qualification and trainers' certificate is desirable
• To be a member of a professional body is desirable.
• To be able to confidently deliver presentations, reports, and budget.
• Knowledge and experience in ordering, stock control and budgeting
• Experience in supervising and training staff
• Knowledge of COSHH

Where you will be working:

Address : Crossley Place, Mill Lane, Prescot, L35 6NE

Join Crossley Manor, a specialist apartment-based model of care for women with complex mental health needs. The service offers a positive alternative to conventional hospital settings working with the principles of least restrictive practice and positive behavioural care plans.

The single apartment model and clinical approach places the patient at the heart of all we do and has a real influence on how their care and treatment is driven. You will be making a real difference supporting women with mental health needs live more fulfilling lives.

Address: Victoria Road, Huyton, Liverpool, L36 5SA

You will be working at Victoria Gardens, a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. You will support the service to equip service users with the skills required for community living and increased independence.

The service is a recovery based service and incorporate elements of the Good Lives Model, supported by individualised interventions. We have a full multidisciplinary team (MDT) with Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support.

What you will get:

• Annual salary of £28,368
• The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.