Hotel Manager

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Description

Who we are

Our Mission is to inspire authentic and meaningful connections.

Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.

What the role is

The Hotel Manager is the person in charge of the location, providing leadership to all Managers and staff and making sure the location functions optimally while achieving all financial, revenue, guest satisfaction and experience goals.

What you will be doing

Product

• Supervise the functioning of all service areas of the location (Reception, Housekeeping, CoWork, Experience)
• Connect with the Country and Global Product leads to ensure proper functioning of products in the location.
• Ensure location is properly stocked with all the necessary supplies and equipment

Finance & Accounting

• Manage the location's P&L and reporting ensuring that all revenue, costs and data is consistent across all channels
• Ensure proper accounting recording and compliance with local accounting legalities
• Controls and systems for accounting on site are followed at all times and are in line with Selina guidelines

Compliance

• Ensure compliance with all location-applicable laws and practices and report all issues that arise or may cause a disruption to the business

Human Resources

• Act as direct manager for all the location Managers
• Lead and support the recruitment and selection process for open positions at the location.
• Create and manage the staffing plan for the location.
• Ensure that staffing has a low impact to P&L whilst maintaining high levels of service and experience.
• Be the location's main POC for training needs assessment and delivery of training.
• Revise and manage the location's payroll, benefits and incentive plans. Supervise the implementation of environmental health and safety plan at the location

Revenue Management

• Assist the Regional team to meet and exceed the location's revenue goals

Sales

• Assist the Regional team to establish and manage the sales strategy for the location

Marketing

• Uses local expertise to create partnerships and promote the Selina Brand
• Assist with managing the location's marketing plan following brand guidelines
• Ensure proper use of the brand guidelines

Experience

• Support and manage an environment to provide a positive experience in all the Selina Communities (guests/visitors, employees & community).
• Ensure proper implementation of the experience/programming designed for the location
• Be present at the location to support team members in providing a great experience.

What you need for the role

• 2 years experience as a Reception or Front of House Manager in a 3 or 4 star Hotel as a minimum requirement
• Experience in managing Housekeeping teams is highly desirable
• Exposure in F&B is desirable but not mandatory
• Sound cost management skills
• Strong people management and negotiation skills
• Sound understanding of processes and operational efficiency
• Solid abilities for reporting and analyzing information for
  decision making
• Please note that we are only accepting applications from candidates who have the right to work in UK