Hospitality Manager - Caterham

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Job Introduction

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Free Parking
• Free Meals On Duty
• Discounted Pool Acess
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

What you'll be doing:

To provide exceptional service to our clients. Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.

Drive the hospitality operations to exceed customer requirements.

Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to your direct reports, line manager and Leadership teams, in line with the One Compass vision, values and overall business strategy.

Who you are:

• A sound background within hospitality or contract catering is an advantage, as is excellent food and health and safety awareness.
• In this role there is a need for strong people management skills and excellent communication, with the flexibility to adapt style depending on the audience and circumstances. There is also responsibility for coaching and training the team in order to ensure that all employees have the appropriate skills to deliver an excellent service.
• There is a strong focus and need for management of budgets, labour costs and delivering against sales and profit targets. Therefore, commercial awareness is essential as is the ability to hold others accountable and think strategically.
• In this role there is a high level of responsibility and focus on ensuring that we are delivering a great service to our clients and customers. A strong customer service background and ethos is therefore vital.
• GCSE or equivalent in English and Maths
• Operational Management experience in Hospitality or Contract Catering
• Computer literate
• Strong communication skills
• Strong organisational skills
• Ability to work to strict pressured deadlines
• Able to communicate at all levels

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1209/98233001/52678519/SU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!