Hospitality Assistant

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

At a Glance

• Contract Type: Permanent 

• Location: Bracknell 

• Salary Range: £11.44 - £12.21 per hour

• Partnership Level: 10

• Hours: 16 hours per week
  Thursday and Friday 16:30pm - 20:30pm
  Saturday 07:30am - 11:30am
  Sunday 22:30pm - 02:30am
   

Job Requirements

We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.  

A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.  

The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.

Key Responsibilities 

Including but not limited to

• Take delivery of food stock and distribute as and where required. 

• Heavy lifting and carrying of food products and ingredients in a safe manner. 

• Stock rotation and storage management.

• Clear waste as appropriate, with consideration forH&S and environmental impacts. 

• Assist in the basic preparation of food products.

• Managing the emptying of bins, waste and recycling in the kitchen 

• Collecting and washing pots, pans and utensils 

• Helping Chef’s keep areas clean and organised.

• Provide a great level of service and consistently promote products to customers. 

• To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.

• Monitor and reduce wastage through correct ordering and record keeping

• Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards

• To resolve customer queries or complaints at the first point of contact

• Full compliance with John Lewis Partnership Catering policies and legislation

• Full compliance with Health and Safety Regulations

• Carry out due diligence tasks and keep accurate due diligence checks and records

• Ensure the vending operation delivers outstanding service to meet Partners needs.

• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order

• Ensure food safety requirements are maintained.

Essential skills you’ll need

• Food Safety Level 2 (or happy to undertake training)

• Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality

• Demonstrasontaiblity experience using initiative

Desirable skills  

• Food Safety Level 3

Benefits of the Partnership and the role: 

• ️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays

• ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• - You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

• -  Simple cycle to work support scheme

• - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

• -  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/ 

Next Steps 

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

• Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

• Thanks for your patience in the meantime and for showing an interest in joining JLP. 

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early 

You can view a copy of the full job outline here (internal only)

Internal use only

#LI-JLPWTR

#LI-HYBRID

#LI-HEADOFFICE