Heritage Site Manager

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Job Description

Contract Type: Permanent

Working Hours: 1929 Annualised Hours working weekends, evenings, school and bank holidays with an on call rota

Worker Type: Onsite Worker

Salary: Starting Salary is £38,223 (Year one) rising to £41,418 (Year four) per annum (pro rata for part-time)

Location: Nottingham Castle NG1 6EL

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

To lead, and be fully responsible for all site operations at one of Nottingham City Councils Heritage Sites. The purpose of this role has three discrete elements:

• The first is to line manage a large team staff at the defined heritage site ensuring outstanding customer service is delivered at all times.
• The second is to manage the site, ensuring that it is well maintained and provides an enjoyable environment for visitors and customers.
• The Third is to promote innovation and creativity that can contribute to increased income generation.

About You

The ideal candidate will have:

• Significant experience of working within retail, catering, private hire & visitor management
• Able to lead and inspire others to deliver an excellent museums & galleries service within a context of shrinking resources and competing priorities
• Full and sound understanding of all statutory and legal requirements related to the safe management of occupied and functional commercial and heritage Grade 1 listed buildings including H&S & EA
• To ensure delivery of outstanding customer service to all visitors and customers
• Ability to work effectively within a highly pressurised environment, where priorities and deadlines are subject to change.
• Able to work across all museum sites -including evening, weekends and bank holidays taking responsibility for being on call as required

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact by email at rachel.james@nottinghamcity.gov.uk

Closing Date: 31st January 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.