Helpdesk Manager

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Your future, as a Helpdesk Manager at mydentist

You'll be joining our Facilities Team within our office called Support Centre, which is in Greater Manchester (M26 1GG).

• The role is permanent and full time
• Supportive and experienced team
• You will benefit from free onsite parking and Kearsley train station is just a short walk away
• With an onsite mini market shop and casual seating space inside and outside (for the sunnier days)

Your future, with us
Working at mydentist means you'll be part of the UK's leading dental network. Here, you'll be trusted to do your best work, balancing your career around your life. We're ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we're always there for one another.

Your future, your benefits

• Competitive salary
• Holidays rising to 30 days per year with service (plus bank holidays)
• Annual Support Centre bonus scheme
• Company car benefit
• Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions
• Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year
• Recognition schemes including Support Centre Heroes and service awards

Your future, your role
As a Helpdesk Manager, you'll be:

• Monitor and assess team performance, conduct monthly one-to-ones to ensure that individual targets are met
• Work closely with Operations team and Regional Managers to review processes and ensure continuous improvement on all business objectives
• Raise the function of the Facilities Department within the business by consistently achieving the highest standards and aiming to exceed expectations
• Ensure the company CAPEX procedure is followed where appropriate
• Ensure all works are managed, with clear processes, to ensure minimum disruption to practices in association with Operations

Enjoy being part of a team that's passionate about supporting our practices and ultimately helping the nation smile.

Your future starts here
Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.

Click to apply now!