Heathrow PMO Manager

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Job Description

The HPMO Manager role will establish and lead HPMO processes, principles, and best practice standards in line with Heathrow's vision and strategy, which will support and align to the Benefits Management Strategy & Approach, Solutions Entry Framework, the Business Plan on a Page (our key strategic objectives for the year) and the overall Heathrow Change Portfolio.

The role will be responsible for designing, collating, and presenting insightful reporting at an Exec and Senior level covering the breadth of the Solutions Portfolio. The HPMO Manager needs to be comfortable with challenging data and assumptions to identify root cause of issues and make the right recommendations for action. The role is also responsible for working with stakeholders to ensure portfolio performance is on track and the Benefits & Outcomes will be realised.

Responsibilities

• Managing and support the successful implementation of the H-PMOs vision, strategy, responsibilities, services, and deliverables across and within the business.
• Exec and Senior level stakeholder engagement and management throughout the organisation
• Owning and managing risks, issues, & dependencies, ensuring the appropriate processes and procedures are adhered to
• Performance assurance and reporting including design and implementation of insightful reports and dashboards.
• Triage and analysis of reports and data, highlighting key, often cross-cutting issues and making recommendations for consideration at a senior level
• Working with the Head of HPMO, champion the delivery and adoption of the Benefits Management Framework across the strategic programmes and Change Portfolio
• Leading the H7 Portfolio Performance reporting

Qualifications

• Significant experience in Project Management and/or Portfolio management
• Experience in successfully leading and managing change
• Demonstrable ability to produce evidence based, accurate and insightful analysis
• Adaptable and flexible style demonstrating an ability to move from detail to strategic level of information
• Excellent stakeholder skills with the ability to manage ambiguity and to influence
• Ability to synthesise large and complex concepts into the fundamentals
• Digitally savvy with SharePoint, O365 and MS office apps (Excel and PowerPoint) expertise

Ideally, you'll have:

• Professional qualifications (membership of an appropriate institution) or evidence of continued personal development

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.