Head of Volunteering

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The opportunity

Are you passionate about making a difference and leading a dynamic team? The British Heart Foundation (BHF) is looking for an inspiring and innovative Head of Volunteering to drive our volunteering strategy and create an exceptional experience for our volunteers.

As the Head of Volunteering, you will play a pivotal role in delivering an inclusive and impactful volunteering experience across the BHF. You will lead a dedicated team, engage with stakeholders across all directorates, and grow volunteering participation across the BHF. Your leadership skills will empower your team to achieve exceptional results and set new standards in the sector.

Key responsibilities include:

• Developing and maintaining trusted relationships with stakeholders across the organisation.
• Leading and motivating your team to deliver strategic plans and continuously improve performance.
• Driving digital transformation and innovation in volunteer management.
• Enhancing volunteer recruitment, experience, retention, and satisfaction.
• Ensuring compliance with financial, legal, risk, audit, and data protection guidelines.
• Representing the BHF at external volunteering events and promote volunteering opportunities.

About you
We are looking for a strategic thinker with strong leadership skills and a passion for volunteering.

To be successful in the role you will have:

• Senior Volunteer Management experience in a large multi-site operation which will include a large retail estate and an extensive community, fundraising, events and corporate team.
• A proven track record of leading teams and delivering strategic plans.
• Excellent knowledge of volunteering practices across the third sector.
• Strong communication skills and the ability to build relationships with internal and external partners.
• A commitment to Equality, Diversity, and Inclusion.

What can we offer you?

To find out more about our generous staff benefits, please see the attached Benefits document below.

About us

Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be held virtually over MS Teams shortly after the closing date. Second stage interviews will be held early-mid February at our London office.

How to apply

It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

If you are ready to lead and inspire a team to achieve great things, apply now to join us as the Head of Volunteering at the British Heart Foundation!