Head of Vendor Management Office

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Head of Vendor Management Office

London, UK

Provide governance and assurance processes to the overall vendor management strategy for GSP with oversight of the most critical and strategic vendors.

DISCOVER your opportunity

What will your essential responsibilities include?

• Design and implement a Vendor Management Governance Framework for AXA XL with new and relevant policies, procedures and committees
• Close collaboration with TPRM and key business owners such as GT, IDA and HR
• Responsible for E2E relationship monitoring and reporting across the global business and functions
• Act as the escalation point for vendor performance issues
• Owns the framework for vendor relationships periodically
• Provide governance and assurance processes to the overall vendor management programme
• Maintain an operational management framework to ensure commercial and operational processes and activities are joined up across GSP and the business
• Review and identify improvements in all process touch-points, from onboarding to payment
• Ensure critical vendors are segmented, review segmentations periodically, and proactively manage vendors according to criticality
• Ensure post-contract delivery into the business, ensuring commercial and operational contract management activities are embedded within the business
• Working with the Category Leads and Third-Party Risk Management, implement a strategy for identifying alternative vendors to support forced or surprise exit plans
• Review changes in services from vendors to flag changes in materiality, tiering and concentration
• Manage and maintain critical vendor information on concentration risk
• Harmonise the information across the business on critical and significant suppliers and playback vendor performance into the business to inform and support business strategies
• Identify and promote vendor-related improvement themes and actions for AXA XL
• Full alignment with Finance to track service costs and credits where appropriate

You will report to Chief Procurement and Sourcing Officer

SHARE your talent

SHARE your talent

We're looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Highly knowledgeable in supplier relationship management (SRM)
• Highly experienced in driving Procurement improvement programmes across supply chain
• Experience in implementing and maintaining a governance framework in a highly regulated industry

Desired Skills and Abilities:

• Leadership and people management skills to lead cross-functional teams
• Excellent stakeholder management skills to foster collaboration with internal and external parties
• Strategic thinking and problem solving
• Analytical capabilities to drive data-informed decision making
• Ability to plan and lead multiple complex projects simultaneously, involving advanced project management and people leading skills

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability