Head of Technology Services

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Reporting to our technology operations director you'll oversee our 3rd line teams (infrastructure, networks Linux), and oversee our teams tasked with developing and maintaining the significant estate of IT infrastructure (physical and cloud) that underpins all IT services at JD Group.

You'll also be accountable for both the tactical and strategic development of our network and system infrastructure to improve security, deliver a reliable and diverse network service, provide appropriate and scalable compute and storage services and our IT estate is backed up and recoverable.

This role will be one that works collaboratively with other areas of IT such as architecture and security to provide high-level advice and strategic direction

• Job Title - Head of Technology Services

• Location - BL9 8RR

• Working rota - Monday Friday

• Working hours - 40

What You'll Be Doing:

As a Head of Technology Services, you'll be doing the following:

• Creation, design, management, monitoring, and support of the IT infrastructure (networks, telecommunications, and server) infrastructure and services, supporting architecture and roadmaps to ensure the selection, deployment, and lifecycle management of appropriate services for JD Group
• Develop and implement IT policies and architectural and design standards with respect to network, computing, storage, and cloud services.
• Responsible for managing IT infrastructure work and resource demands in an orderly manner, supplying resources for new projects and work requests and ensuring that proposed solutions are aligned with the application strategy.
• Lead, manage and develop the IT Network and Telecommunications and IT Systems teams to maximise productivity, ensure the skills pool is current and relevant to the requirements of the organisation, enhance job satisfaction, promote career development, and implement effective succession planning.

What We're Looking For:

• Experience delivering business-critical IT infrastructure (physical and cloud) that includes design, administration, implementation, and management experience
• Experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organisation
• Formal training and/or current certifications in ITIL or ITSM
• Relevant experience hosting client facing SaaS applications in both on-premises datacentre environments and public cloud
• Experience designing and implementing secure application hosting & Enterprise solutions that are compliant with data security standards.
• Advanced knowledge of IT Infrastructure technology standards, guidelines, and tools.

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

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