Head of Tech Transformation & PMO

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Job Description

What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

#LI-Hybrid What you'll do
You'll lead our multi-year D&T transformation programme (Evolution) and drive portfolio performance through establishing and developing strong capabilities spanning Strategic Portfolio Management Office, Change and Adoption chapter and Strategic Workforce Management. Specifically, you'll:

• Own, develop and implement the multi-year D&T transformation programme (known as Evolution) and associated roadmap; define, lead and implement a transformation roadmap to underpin our strategic goals (financial, non-financial, customer / colleague) in partnership with the D&T senior leadership.
• Govern and supervise the impact of the £1bn investment in technology for M&S over the next 3 years to drive strategic change and underpin over M&S goals.
• Responsible for overall governance and performance of our transformation and change activities, with effective measurement in place for our significant financial investment and return (financials and non-financial).
• Design and build a new Strategic Workforce Management capability to efficiently lead, govern and future proof the capabilities required to underpin the strategic outcomes for M&S across our c.3k technologists (internal and external partner). Drive strategies for re-skilling, upskilling and capacity planning (including property planning).
• Own the Strategic Portfolio Management Office to coordinate the performance of our change and strategic projects, ensuring alignment with M&S business objectives. Establish robust coordinated planning, dependency management and set the standards for delivery governance.

Who you are

• Inspiring leader who is passionate about creating, leading and delivering technology enabled business transformation.
• Exceptional communication and presentation skills with the ability to influence, manage and secure buy in from stakeholders up to and including Board / ExCo and across partners.
• Expertise in technology transformation, value creation / realisation, change management and portfolio governance.
• Track record of leading large scale, sophisticated technology transformation programmes impacting cross-functional teams spanning multiple business units, partner levels and geographies.
• Solid understanding of SPMO / PPM methodologies, tools and standard process.

Everyone's welcome
We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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