Head of Supported Housing

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We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! We are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

We are seeking an experienced Head of Supported Housing to be responsible for operational performance and quality within the Housing & Support function. You'll be overseeing a key element of our strategic growth plan with the introduction of a Supported Exempt Rent based service. This role will lead the mobilisation, scaling up and continuous improvement of this new service which employs a trauma informed approach and a psychologically informed environment. If you're an experienced Head of Supported Housing and want to be part of a company making a difference to vulnerable people, this could be for you!

What you'll be doing

• Accountable for all aspects of the operational effectiveness and continuous improvement of our Housing & Support (H&S) department.
• Accountable for the mobilisation, scaling up and continuous improvement of our new Supported Exempt Rent service.
• Accountable for networking and developing local relationships with employers and the charitable sector to secure recreational/economic activities for residents
• Accountable for the development and management of a compliant Safeguarding Framework and process.
• Manage and coach remote teams within a defined region to enhance cohesive working and embed a behavioural framework underpinned by THN's values
• Working alongside the Director of Housing and Support and COO to maintain highly trusting and effective (Provider of Choice) commissioner relationships.
• Support the Director of Housing and Support and the CCO to further develop and improve the new Homelessness Prevention Pathway model.
• Accountable for the management and delivery of Housing & Support (H&S) departmental budgets and strategic objectives.

What you'll receive

• Competitive salary
• 23 days of annual leave
• Blue Light Card
• Referral programme

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.