Head of Super Prime Lettings

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Purpose of the Role

The Head of Super Prime Lettings will lead and grow Chestertons' presence in the ultra-high-net-worth residential lettings market across London. This individual will be responsible for managing and developing relationships with UHNW clients, overseeing the marketing and letting of properties commanding rents in excess of £5,000 per week, and ensuring the highest possible service standards.

Key Responsibilities

Leadership & Strategy

• Define and implement a growth strategy for Chestertons' super prime lettings portfolio.
• Lead a dedicated department, fostering a culture of excellence, discretion, and proactive client care.
• Collaborate closely with Sales, Lettings, and Marketing teams to maximise cross-selling opportunities.

Client Relationship Management

• Act as the primary point of contact for UHNW landlords, family offices, and international property investors.
• Maintain an active network of private client advisors, relocation agents, embassies, and luxury lifestyle organisations.
• Deliver unprecedented service, ensuring confidentiality, trust, and repeat business.

Business Development

• Identify and secure new super prime instructions through market intelligence, networking, and direct approaches.
• Attend high-profile industry events, networking opportunities, and international roadshows as Chestertons' ambassador.
• Monitor competitor activity and market trends to keep Chestertons at the forefront of the sector.

Operational Excellence

• Oversee compliance, legal documentation, and tenancy processes to ensure flawless execution and adherence to regulations.
• Approve marketing materials, photography, videography, and PR activity to showcase properties to an elite audience.
• Monitor and report on key performance indicators, revenues, and market share.

Required Skills & Experience

Essential:

• Extensive track record in prime or super prime London residential lettings.
• Proven ability to build and maintain relationships with UHNW individuals and their representatives.
• Strong leadership skills with experience managing high-performing teams.
• Exceptional negotiation, communication, and presentation skills.
• Deep understanding of lettings legislation, compliance, and market dynamics.

Desirable:

• Multilingual skills and international client exposure.
• Existing network of private wealth advisors, luxury brands, and international agencies.
• Experience with off-market transactions.

Key Attributes

• Impeccable discretion and professionalism.
• Commercially astute with a growth mindset.
• Inspirational leadership style.
• Resilient under pressure and adaptable to changing market conditions.
• Detail-oriented with an eye for presentation and luxury standards.

About The Company

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.