Head of Strategy, Performance and Productivity

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

Managerially accountable to the Divisional Director of Operations, (and professionally accountable to the Divisional Director), the Head of Business Development & Strategic Planning for the Division of Medicine and Integrated Care will be responsible for providing operational, strategic direction, business planning, cost improvement planning, senior project support, estates expertise and leadership to ensure that the Division provides high quality patient care and achieves its performance objectives. The role will also provide coordination for all resilience and business continuity planning.

Under the Divisional Director of Operations leadership, the Head of Business Development & Strategic Planning for Medicine and Integrated Care Division will:

Drive the operational performance of a large, complex Division. This will include the delivery of high quality patient care, clinical governance, patient safety, clinical quality, capital projects, cost improvement plans and delivery of financial targets.

Have joint responsibility with the other Directorate General Managers and members of the Divisional management team for driving forward divisional wide programmes of work and service direction.

Work closely with the Divisional Director of Operations to shape and implement the corporate objectives for the Trust, developing the divisional strategy in line with the Trust.

Ensure that the necessary corporate governance arrangements are in place across the Division in line with requirements of a Trust.

Have an external focus to facilitate greater working across the Healthcare Community e.g. with CCGs, local authorities and Imperial College, representing the Trust at a senior level within the NHS, North West London and community and with partner organisations, working closely with then to institute integrated working in the best interests of patient care.

Main duties of the job

• To provide a first class business administration service to divisional management team for the Division of Medicine and Integrated Care
• The post holder will provide direct administrative support to the divisional management team. This element of the role will encompasses a diverse spectrum of engagements, correspondence and publications and the post holder is required to receive, analyse and interpret queries and liaise with a variety of stakeholders.
• Ensure all directorates within the division have excellent administrative support through the leadership of a team of four directorate personal assistants.
• The post holder will deal with a broad range of very complex and sensitive issues and be a key point of contact, interacting with a wide range of staff and customers across the trust and with external partners.
• They will have a high level of responsibility to manage their own work and use their initiative taking key decisions within broadly defined administrative policies, frequently without reference to the divisional management team.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Qualifications training required

Essential criteria

• First degree or equivalent
• Evidence of other specialist knowledge at higher degree or masters level
• Extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services
• Evidence of CPD

Previous or relevant experience necessary

Essential criteria

• Significant experience within the Healthcare sector at General Manager 8C/8D level or equivalent manager including responsibility for strategic planning and budgetary control for a group of complex medical/surgical specialities
• Track record of financial delivery
• Experience of writing complex business cases and policies
• Well-developed IT skills to manage and report on complex performance management information

Desirable criteria

• Experience developing networked services

Managing Services

Essential criteria

• Ability to manage and deliver services within resources
• Able to effectively manage performance by holding themselves and others to account for service outcomes
• Manage people, by providing direction, reviewing performance, and motivating others

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Documents to download

• Job description (PDF, 752.3KB)
• Functional Requirement Form (PDF, 272.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)