Head of Social

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Head of Social

Location: Stockton-on-Tees, Manchester or Newcastle upon Tyne (Hybrid working)
Full time Permanent

Join Visualsoft as Head of Social and play a key role in shaping the future of our paid and organic social offering.

At Visualsoft, we're looking for a Head of Social who's not only passionate about social media marketing but thrives on driving innovation, building high-performing teams, and delivering real, measurable results for clients.

As our Head of Social, you'll be at the heart of our Social marketing team - shaping the future of our paid and organic social offering and ensuring it's fully integrated into broader digital strategies. This is a high impact role for a strategic thinker who's equally confident leading from the front, working directly with clients, and representing Visualsoft across the industry.

What You'll Be Doing:

• Leading, coaching, and developing our brilliant Social team.
• Driving client retention and strategic delivery across all social accounts.
• Managing a small portfolio of your own clients to stay close to delivery and performance.
• Owning the commercial growth of the Social department.
• Championing innovation and service development to keep us ahead of the curve.
• Collaborating cross-functionally to deliver integrated client strategies.
• Representing Visualsoft at events and in thought leadership opportunities.

Requirements

Essentials

• Significant senior-level experience in social media marketing (agency or in-house).
• Expertise in both paid and organic social strategies across key platforms.
• A strong commercial mindset with experience in growing revenue and client portfolios.
• Confidence in client-facing roles, strategic delivery, and public representation.
• Proven ability to build, inspire, and mentor high-performing teams.
• Up-to-date knowledge of platforms, tools, trends, and measurement techniques.

Desirables

• Experience working with international clients across the Social Media platforms and how to amend your strategy based on the areas being targeted.
• Demonstrated success in supporting commercial growth through upselling, cross-selling, or new business acquisition.
• Up-to-date knowledge of eCommerce and digital marketing trends, with the ability to turn insights into competitive advantage.

Benefits

• Competitive basic salary with great progression options
• Unlimited paid holidays - yes that's not a typo!
• Hybrid working
• Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
• Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources
• Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
• A high-performance MacBook
• VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone!
• Free breakfast, fruit, hot and cold drinks and protein shakes
• Friday afternoon drinks to wind down for the weekend
• Pension scheme to help you save for the future
• Cycle to work scheme
• Discounts across our brands
• Regular team social events
• Training & development

So if you think you've got what it takes to join one of the UK's leading eCommerce agencies we'd love to hear from you.

A little formality... by applying you implicitly consent to us processing your personal data for review for this vacancy only.

Talent Hunter Referral Bounty - £500

Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!

Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.

We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.