HR Manager

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HR Manager - London Office

The Company

M7 is a leading specialist in the pan-European, regional, multi-let real estate market. It has over 150 employees in 9 countries and territories. The team manages over €5.6 billion AUM.

M7 has a value-oriented investment philosophy combined with an active, hands-on asset management platform. The in-house, on the ground real estate experience available to the business through its pan-European platform together with its market leading information and data management systems, ensure that M7 can maximise value.

Role Description

As the HR Manager at M7 you will be responsible for managing day-to-day HR operations while ensuring compliance and efficiency across the employee lifecycle. The role requires a strong focus on data-driven decision-making, HR metrics, and reporting to optimise processes and support the business. You will be hands-on in areas such as reporting, employee relations, payroll, benefits administration, and performance management, ensuring that HR operations run smoothly and support the firm's overall business objectives.

Key Responsibilities:

1. HR Operations Management
   • Oversee the daily operations of the HR department, ensuring all HR processes are executed accurately and efficiently.
   • Maintain HR databases and systems, ensuring data accuracy and timely reporting of key HR metrics
   • Collaborate with managers to ensure timely completion of HR processes, including performance reviews, goal-setting, and feedback.
2. Metrics and Reporting
   • Develop and maintain comprehensive HR reports to track key performance indicators (KPIs) such as employee retention and compensation data.
   • Provide regular reports to senior management, highlighting trends, areas for improvement, and actionable insights.
   • Continuously analyse HR data to identify areas for operational improvement, implementing solutions to enhance efficiency and effectiveness.
3. Recruitment and Onboarding
   • Manage recruitment partners to ensure they deliver, meeting client expectations.
   • Ensure new hires are onboarded effectively and receive the necessary training and support to integrate into the firm quickly.
4. Payroll and Benefits Administration
   • Oversee payroll processing to ensure accurate and timely payroll execution.
   • Manage the administration of employee benefits programs, including health insurance, pension, and other perks.
   • Monitor benefits utilisation and employee satisfaction, providing recommendations for plan enhancements where necessary.
5. Employee Relations and Compliance
   • Act as the first point of contact for employee queries and concerns, ensuring issues are addressed promptly and appropriately.
   • Maintain compliance with employment laws and regulations, updating policies and procedures as needed.
   • Handle basic employee disciplinary actions.
6. Performance Management and Development
   • Administer the firm's performance management process, ensuring that reviews are completed on time and that performance data is accurately recorded.
   • Support managers in conducting performance reviews, providing tools and templates to ensure consistency.
   • Track performance management metrics such as goal completion rates, performance scores, and feedback quality to drive continuous improvement.
7. HR Systems and Process Improvement
   • Manage the firm's HRIS (Bamboo) to ensure it is utilised effectively for data tracking, reporting, and employee self-service.
   • Identify opportunities for process improvement across HR functions, focusing on streamlining workflows, reducing manual tasks, and improving overall efficiency.
   • Collaborate with the IT team to ensure all HR systems are functioning correctly and are updated as necessary.
8. Training and Development Support
   • Coordinate training programs for employees, ensuring that training sessions are effectively delivered and tracked.
   • Support managers in identifying training needs and assist in organising development initiatives.
   • Monitor the effectiveness of training programs through post-training surveys and performance tracking.

Qualifications:

• 2-3 years of experience in an operational HR role.
• Strong analytical skills with the ability to interpret and present HR data and metrics effectively.
• Proficient in HRIS systems and advanced Microsoft Excel for data analysis and reporting.
• Experience with payroll processing and benefits administration.
• Working knowledge of employment laws and compliance requirements.
• Strong organisational skills with attention to detail and the ability to manage multiple priorities.

Key Competencies:

• Data-driven mindset with a strong focus on HR metrics and reporting.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Problem-solving skills with the ability to resolve operational HR issues efficiently.
• Proficiency in HR systems and processes.