Head of Site Management

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If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed

Job overview

The post holder will be a clinical registrant. The primary function of the role is to lead on site flow across unscheduled & scheduled care patient flows ensuring service needs are met including the development of business cases to support delivery incorporating operational standards, quality, financial and workforce needs.

Management of administrative, nursing and clinical services staff, responsible for workforce and organisational development including recruitment, career development, disciplinary, performance monitoring, and appraisals.

The Head of Site Management will develop the site escalation plan and will also lead on the seasonal planning activity on behalf of the Hospital Director of Operations. The post holder will be expected to lead site autonomously up to level 3 escalation at which point support will be provided from the Hospital Management Team to take on the site leadership with support from the Head of site management.

The Head of Site Management will be expected to keep the Hospital Management Team and the Hospital Director of Operations appraised of the position throughout the day seeking timely escalation for operational issues to the Hospital Director of Operations, nursing to Director of Nursing and Medical issues to the Medical Director.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Responsible for the overall leadership, management and strategic development of the Site Management function of the hospital ensuring effective patient flows (Scheduled and Unscheduled care). The post will provide leadership for the clinical services/strategy within area of responsibility, reporting directly to the Hospital Director of Operations.

Accountable for the process and systems for patient flows across the hospital incorporating scheduled and unscheduled care. The post holder will be responsible for the overall management of emergency care 4 hour standard. This will require daily monitoring and forward look approach towards managing patient flows in a safe, timely and responsive manner. The other area of responsibility will be the number of cancelled operations on the day due to bed availability. These operational standards will be shared with the respective Directorate General Managers and Heads of Nursing. The role will also be accountable for direct service delivery; liaising with external agencies relating to supported discharges at a strategic level across the health community. This will include sustaining effective partnership working to support the implementation of joint strategies with external organisations as appropriate eg: Local Authority; Area Teams; CHC; Police; Ambulance; Trust.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications

Essential criteria

• RGN or Allied Health Professional
• Post Graduate Degree in relevant subject
• ENB 998 (Teaching & Assessing) or equivalent
• Managerial Qualification
• Professional / Managerial development in relevant area to masters equivalent
• Evidence of ongoing Professional/Managerial Development

Desirable criteria

• Previous experience of USC system flow

Experience

Essential criteria

• Project Management Experience
• Substantial experience of operating effectively at a senior level within the organisation
• Substantial budget management service
• Experience of multi professional working at a senior level
• Experience of implementing innovations and managing change within clinical environments - multi site
• Substantial budget management service

Desirable criteria

• Operational Management experience of at least 12 months at a senior level
• Experience in unscheduled care
• Site Management (minimum 8a)

Aptitude and Abilities

Essential criteria

• Process Leadership qualities
• Work to deadlines
• The post holder will be highly skilled at communicating orally and in writing at all levels.
• Ability to think laterally, prioritise effectively, analyse and solve complex problems.
• A high level of people management/interpersonal skills is essential.
• Able to negotiate tactfully/ assertively - working within sensitive areas.
• Proficient in conflict resolution
• Proficient in Microsoft Office/Professional/Internet
• Effective influencing skills
• Effective educator with recent evidence of training/ teaching others in a formal setting.
• Skilled and experienced in successfully managing and achieving change
• Excellent leadership abilities
• Effective communicator
• Organisational skills
• Evidence of CPD
• Skilled negotiator
• Evidence of knowledge of key determinants of health and modernisation of services to achieve improvements
• Demonstrable application of evidence based practice to effect change
• Budget setting and budgetary control
• Knowledge of Political issues in the NHS
• Knowledge of National Service Framework standards and NICE Guidelines relevant to field

Desirable criteria

• Demonstrate an indepth knowledge of NHS issues, for example clinical governance, quality measures, investors in people and audit
• Ability to speak Welsh

Values

Essential criteria

• Team builder with excellent interpersonal skills
• Must demonstrate Health Board values
• Sensitivity based on knowledge and skills.
• Open minded, receptive to ideas and suggestions of colleagues and fellow professionals.
• Resilient
• Committed to staff engagement
• Should lead by example, setting a standard to which staff aspire and are motivated to achieve.

Desirable criteria

• Flexible approach to work

Other

Essential criteria

• Confident
• Presentation Skills
• Professional Approach
• Willingness to travel as required within role.

Desirable criteria

• To have an awareness of Welsh Language issues

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

Welsh language skills are desirable

Documents to download

• Job Description and Person Specification - English (PDF, 624.3KB)
• Job Description and Person Specification - Cymraeg (PDF, 624.3KB)
• Occupational Health - FRF (PDF, 656.5KB)
• Values and Proud to Lead (PDF, 335.6KB)
• NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
• NHS North Wales - The Right Choice (PDF, 3.6MB)
• Welsh Language Matrix (PDF, 134.3KB)