Head of Service Systems, Performance and Quality

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Full Time / 37 Hours Per Week / Fixed Term for 12 months

A unique and exciting opportunity to impact on successful outcomes for children and young people across our Education, SEND and Children's Social Care services.

Join us to play a critical role in the development and management of systems, performance and partnerships. You'll be at the heart of overseeing improvement priorities and implementation of the resulting changes to deliver business outcomes and benefits. Leading in the management, preparation and execution of regulated ILACs, Youth Justice and SEND inspection frameworks, you'll ensure governance arrangements are robust and stakeholder engagement and communication are effective. You'll be key in leading effective partnership working with relevant services and stakeholders, including elected members and senior staff, supporting the best outcomes for children and young people, transformational change and the overall financial position of the Council.

Highly driven with a track record of managing large scale, complex change programmes, you'll be able to successfully deliver key projects and transformational change - taking responsibility for project delivery meetings and supporting effective oversight at Board level. Having experience of working at a strategic level, you'll be a good problem solver who is able to utilise your negotiation skills to build relationships and communicate effectively.

A vital member of the senior management team, you'll attend internal governance meetings, including Lead member briefings, and external meetings with key partners. You'll work closely with performance and finance colleagues, as well as senior Directors and decision makers to keep them informed of progress and highlight any risks or issues for escalation. In addition to managing the project team, you'll be responsible for the management of admin and business support function ensuring sufficient capacity to support a transformational shift that is moving away from traditional administrative support to one that meets the business needs of the division.

As a leader, your focus is to inspire, motivate and get the best out of your teams and to make sure they have everything they need to deliver the best outcomes for the people of Leicester. It's not just about knowing the technical aspects of your role - although, of course, you do need to understand the complexities of your area. But more importantly, it's up to you to make sure your people have a framework that enables them to deliver on the council's priorities and the Mayoral vision. Because, by putting your people at the heart of everything you do, you'll ensure we enhance life for everyone in our great city.

So, as a leader in the council, it's your responsibility to put your people first. In return, we'll give you autonomy over your own area to ensure you produce the right outcomes for residents. That means you'll have the scope to challenge the status quo; question the way we do things and introduce appropriate innovation to improve results. In short, you'll lead us into the future.

Working 37 hours per week, you will have the flexibility to work from home or the offices as needed.

For further information on this role please contact Sophie Maltby, Director of SEND and Education Sophie.maltby@leicester.gov.uk