Head of Security Operations

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Overview

We're Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London & Southampton. Talk to us about how we can best support you!

Cyber security attacks are increasing and the threat landscape is changing. The role of the Head of Security Operations will lead Kingfishers Security Operations Centre (SOC) in performing security monitoring, threat analysis and vulnerability management. You will develop Kingfishers strategy and plans for incident response, containment and lessons learned, collaborating with Technology teams and Kingfisher Banners, ensuring cyber security risks are mitigated and also respond to and support cyber security incidents

What's the job?

• Lead and direct SOC in running, monitoring, threat analysis, vulnerability management, security testing and intelligence whilst also leading Cyber security incident response and ensuring processes, procedures and playbooks are efficient, effective and are tested regularly in line with policy.
• Lead incident response activities supporting Kingfisher Group Functions and Banners involving multiple stakeholders in devolved structures.
• Provide leadership and management of the SOC team to ensure an effective and proactive approach to security monitoring, responding to incident when needed.
• Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure Kingfishers critical assets are protected.
• Define and collect metrics / KPIs and periodically reporting to leadership on SOC events / incidents and overall effectiveness of security operations. Producing operational reports creating awareness of SOC operations with a view to demonstrating impact and value in investment.
• Act as the primary interface between Kingfisher and its Banners and the SOC service providers and ensuring they meet contractually defined Service Level Agreements; by monitoring process adherence and identifying continuous improvement activities needed to achieve operational performance and risk management objectives related to the SOC
• Regularly review, and re-defining where vital the SOC service catalogue and the associated technologies, processes, talent (people) and data requirements to ensure it meets the continually evolving threat and business landscapes
• Collaborate and partner with Technology functions to ensure SOC services are aligned to Kingfishers ways of working.

What you'll bring

• Solid understanding of the principles, theories, practices and techniques for activities associated with planning and implementing technical IT security arrangements
• Experience of defining and embedding a culture of highly visible, responsive and effective service provision within a team
• Be a role model with a high work ethic, strong professionalism and a pace setter for themselves and the team. Having a high level of personal integrity, as well as the ability to handle confidential matters, and show an appropriate level of judgment and maturity
• Ability to build trusted relationships with stakeholders at all levels, and effective collaborations with other teams
• Ability to plan, prioritise and lead resources within a collaborative team-based environment, including rapid response to incidents, threats and new technologies
• Exhibit excellent analytical skills, the ability to handle multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Understanding of legislation relevant to incident response, network monitoring, investigations and handling of illegal materials

Be Customer Focused - constantly improving our customers' experience

• I listen to my customers
• I use available data to help make decisions

Be Human - acting with humanity and care

• I do the right thing
• I am respectful

Be Curious - thrive on learning, thinking beyond the obvious

• I build and share new ideas
• I try new things and share my learnings

Be Agile - working with trust, pace and agility

• I have courage to be creative
• Done is better than perfect, I aim for 80/20

Be Inclusive - acting inclusively in diverse teams to work together

• I embrace allyship
• I have self-awareness and a desire to learn

Be Accountable - championing the plan to deliver results and growth

• I own my actions
• I understand the Kingfisher plan and how it relates to my role

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

#li- bn1