Head of Sales, Private Jets (Hybrid working)

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Victor

Victor is disrupting the private jet charter sector - providing a global on-demand marketplace that makes aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by focusing on customer service and putting our customers in control. Innovation is at the heart of everything we do. A key point of difference with Victor lies with the attention to detail afforded by the specialisations within the aircraft charter broking experience, Sales, Sourcing and Flight Management. Sales secure the customer, signed contract & payment, Sourcing identify suitable aircraft and manage the operator relations, with Flight Management taking over the confirmed booking through to post flight feedback. All of this provides a more efficient experience for the customer, which we know they love.

Background

Victor's Executive Jet Charter Department was established in 2011 and has enjoyed impressive growth since its inception. At Victor, our goal is to become the number one on-demand jet charter broker in the industry and as a result, our team is hardworking and results-driven. However, we also understand the importance of reinvestment in our people and strive to maintain a culture that is welcoming, fun, and enjoyable to belong to.

Summary

As Head of Sales, you will have a driven yet supportive personality, pairing high ambition with an ability to motivate teams. You will lead by example, with comprehensive knowledge of the private jet industry that empowers you to build strong client relationships. As Head, you will be tasked with expanding your portfolio of high-net-worth clients, analyzing performance, designing impactful training programs, recruiting top talent, and representing our company. Working closely with Sourcing and Flight Management, you will ensure impeccable customer experiences that drive repeat business and referrals. Your goal is to help your sales agents maximize their potential through coaching and development while exceeding company sales targets. Overall, we expect our Heads of Sales to uphold themselves and their teams to the highest standards as role models.

Responsibilities

• Create and manage your own portfolio of high-net-worth private jet charter clients leading from the front as a sales role model with the support of Victor's Sourcing and Flight Management teams
• Lead, coach, and mentor a sales team of up to 10 sales agents at varying levels of seniority
• Analyse sales agents by reviewing calls and written communication and offering expert advice to improve their capabilities
• Alongside the Director of Sales; Track and maintain all KPIs for your team against target
• Attend sales leadership meetings to communicate performance of your team
• In charge of team's monthly one to ones and bi-annual reviews, setting objectives and behaviours
• Assisting your team as the primary point of escalation for issues
• Give fast, honest feedback to sales staff both positive and negative
• Proactively support the creation and implementation of sales initiatives and strategy alongside Director of Sales and other Heads of Sales
• Alongside the Director of Sales; design and implement training programs to expand Elevate and exceed team quotas
• Be involved and contribute expertise to hiring processes by conducting interviews and developing an interview matrix
• Collaborate with other Heads of Sales on all points, supporting where required
• Regularly represent Victor at industry events

Requirements

• 5+ years of success in aircraft charter sales
• Demonstrated ability to develop and motivate sales professionals
• Successfully achieve a margin target of at least £350,000 on average and track record of exceeding these targets
• Natural leadership qualities
• Ability to give emotionally intelligent feedback
• Be a source of positive energy within the business

Benefits

Best In-Class Salary Structure

Our remuneration structure is meritocratic, so you will be rewarded for exceptional performance.

Personal Development

ELEVATE - Victor's in-house self-development tool will provide you with a snapshot of your monthly performance throughout the year, showing you which areas of your process you need to improve in order to achieve future targets and level up. You may also choose to collaborate across different areas of the business, such as marketing, product, and finance to expand your skill set.

Victor+

Victor+ is an internal body set up by existing Victor staff to offer our employees educational tools and support for a wide variety of challenging topics such as mental health, and financial well-being, and to encourage people to generally take more care of their work-life balance.

Medical and Insurance Cover

Medical BUPA cover. Income protection and life assurance.

Social Development

Victor hosts socials to bring the team together and support healthy, professional relationships. You can also take part in team and individual challenges to support charities and local communities, alongside staff wellness activities.