Head of Sales Operations

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Head of Sales Operations

Department: Sales

Employment Type: Full Time

Location: London, UK

Reporting To: Zahi Yaari

Description

Are you a passionate and enthusiastic Head of RevOps with a wealth of experience in leading sales operations teams? Do you have a proven track record in sales and revenue operations within the SaaS industry, showcasing strong leadership skills, analytical capabilities, and a deep understanding of sales processes and tools? If yes, then we want to hear from you!

The impact you will have:

As the Head of Revenue Operations, you will be a catalyst for transformation within our organisation. Your expertise will enhance process efficiency, drive data-driven decision-making, and significantly boost sales team productivity. By supporting strategic planning and improving customer experiences, you will play a pivotal role in increasing revenue through the seamless alignment of sales, marketing, and customer success. Your efforts will ensure scalability, streamline operations, and empower our company to achieve its ambitious business goals effectively. Your leadership will create a lasting impact, driving growth and innovation across the organisation.

Key Responsibilities

What you'll do:

• Develop and execute the revenue operations strategy aligned with the company's overall business goals.
• Lead, mentor, and develop a high-performing sales operations team.
• Design, implement, and continuously improve sales processes and methodologies to enhance productivity and efficiency.
• Oversee the administration and optimisation of the CRM system and other sales tools.
• Develop and maintain comprehensive sales performance metrics, dashboards, and reports.
• Lead the development of accurate revenue forecasts and budgets.
• Work closely with sales, marketing, finance, and customer success teams to ensure alignment and effective execution of strategies and to drive cohesive revenue growth.
• Design and manage effective sales compensation plans and incentive programs.
• Develop and implement training programs to enhance the skills and knowledge of the sales team.
• Drive initiatives to improve customer acquisition, retention, and expansion strategies.
• Establish a framework for data-driven decision-making to support revenue goals.

Skills, Knowledge & Expertise

You will be a great fit here if you:

• Have a passion for driving sales excellence and operational efficiency.
• Possess strong leadership skills and can motivate and mentor a high-performing sales operations team.
• Are data-driven and have a keen analytical mind to translate data into actionable insights.
• Thrive in a fast-paced, dynamic environment and can adapt to changing priorities.
• Have excellent communication and collaboration skills to work effectively with cross-functional teams.
• Are experienced in optimising Hubspot CRM systems and sales tools to enhance productivity.
• Can develop and implement effective sales strategies and compensation plans.
• Enjoy solving complex problems and can think strategically to drive revenue growth.
• Are committed to continuous improvement and seeking innovative solutions.

Our ideal candidate has:

• A bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
• 5+ years of experience in sales operations, with at least 2 years in a leadership role, preferably within a SaaS company.
• A proven track record of successfully running an ARR business of 25m - 100m USD with small, medium and large customers.

Bonus Points for:

• Experience in Value-based selling frameworks like Force management MEDDIC/MEDDPICC or worked in SaaS companies that implemented a similar framework
• Knowledge or experience in Fintech or AML, particularly in crypto

Job Benefits

> How we work:

• Hybrid working and the option to work from almost anywhere for up to 90 days per year
• GBP 500 Remote working budget to set up your home office space

> Learning & Development:

• $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development

> Vacation/ Leave:

• Holidays: 25 days of annual leave + bank holidays
• An extra day for your birthday
• Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.

> Benefits:

• Private Health Insurance - we use Vitality!
• Full access to Spill Mental Health Support
• Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
• GBP 100 cryptocurrency for you!
• Cycle to Work Scheme