Head of Risk & Compliance UK Advisory

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Head of Risk & Compliance UK Advisory

Job ID

174771

Posted

20-Aug-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Risk Management

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Head of Risk & Compliance, UK

Reports to: Global Head of Compliance Officers

Matrix to: UK COO

CBRE is recruiting a Head of Risk & Compliance for our UK Advisory business division. Reporting to the Global Head of Compliance Officers and to the UK Chief Operating Officer, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK.

The Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships as a business partner to key stakeholders across the UK. The role will be a key partner to corporate support functions in the UK, and to the wider regional and global compliance community. These functions include: Finance and Controllership, UK and EMEA Legal teams, People and Learning & Development, Procurement, Marketing, Communications, Digital & Technology and Internal Audit.

Key Responsibilities

Risk Management

• Act as a strategic business partner to Senior Leadership in the UK, overseeing the UK Risk Management Committee and advising the business on the development and execution of its Risk Management programme.
• Own and manage the UK risk register, present to Risk Management Committee, and suggest risk mitigation actions and continued improvement.
• To create and deliver a Risk-based monitoring programme for UK Board approval and reporting, including regular review and updates.
• Support the UK's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory.
• Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a culture of Senior Management empowerment and engagement with Compliance risks.
• Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the Royal Institution of Chartered Surveyors (the RICS), the Financial Conduct Authority, HMRC, and the ICO.
• Support corporate governance involving external risk reporting to stakeholders and clients
• Partner with Enterprise Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe and across the globe.
• Participate as a member or contributor to other UK Advisory governance bodies, boards and committees, addressing specific risks such as: Conflicts of Interest, Data Governance, ESG, and Climate-related Financial disclosures.

Ethics and Compliance

• Act as a business partner and trusted advisor to UK management, supporting the achievement of CBRE's business objectives ethically and in compliance with our policies and the law.
• Shape the vision and direction for the Ethics and Compliance program in UK, in line with global expectations, and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence.
• Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify opportunities to improve overall programme performance.
• Roll out global Ethics and Compliance strategies and initiatives in the UK to promote the standards for, and maintain awareness of, ethics and integrity in our business operations.
• Support the business in the creation and maintenance of UK policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with CBRE's global policy suite.
• Support business leadership with compliance communications and training at all levels (including new joiners), and promote CBRE's Ethics Helpline and Speak Up culture.
• Support management in achieving the businesses completion targets for global Ethics and Compliance certifications and training.
• Work with CBRE's global Trust Team (investigations team) as needed, and foster cooperation and collaboration with People and wider management, so that internal investigations of serious misconduct are completed in accordance with CBRE's global policies.
• Work with the Global Financial Integrity team (FIT) regarding Anti-Money Laundering (AML) to ensure completion of AML checks and KYC screening for all clients in accordance with UK law, CBRE guidelines and timeframes by those responsible. Support the business with review and remediation of findings from CBRE's Anti-Corruption Data Analytics program.
• Work with CBRE's M&A team on compliance due diligence and other risk areas for new acquisitions, supporting integration of the Compliance program in newly acquired companies and teams.
• Report to business leadership, and to Global Ethics & Compliance, on implementation of key Compliance initiatives and activities in the UK.
• Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities and misconduct such as fraud.
• Grow and support UK participation in the Global Ethics and Compliance Ambassadors program, including - where appropriate - presenting to Ethics and Compliance Ambassadors monthly training sessions.

Quality and Best Practice

• Manage and oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the ongoing development and delivery of CBRE's ISO Certification program and the associated internal and external audits.
• To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes, in line with RICS requirements and UK property industry dispute-handling procedures.

People Management

• Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the Business Improvement Manager, the Quality & Continuity Manager, and other consultants and other staff as required.
• Responsible for all aspects of staff management within the team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels.

Other responsibilities as may be assigned from time to time in the company's discretion.

Person specification

• Solid track record of working in / leading a compliance, internal control or risk / governance.
• Prior experience in real estate investment or large corporate.
• Leading a compliance or risk management function, people management, and accountable in leading programme of work.
• Ambition to drive, build and implement Enterprise Risk Management function in a complex environment.
• Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation preferred.
• Associate or Chartered Membership of the RICS (Desirable)
• Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
• High levels of personal resilience and flexibility, and an ability to self-start, and maintain momentum on, multiple projects and workstreams.
• Proactive problem solver, leads by example and models behaviours that are consistent with the company's values.
• Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results.

Why CBRE?

We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in. The more perspectives we have, the more dimensions we're able to see. A culture of respect, integrity, service and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You'll have everything you need to thrive in your role: challenging work, a commitment to results, fast-paced assignments and a culture of constant learning.

Diversity, equity and inclusion (DE&I) are more than just values-they're a competitive advantage. By creating a culture where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business to new opportunities.

About CBRE

We are the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size in every sector and across every geography.

You will be working with global support teams to deliver end to end solutions, tackle and solve problems. CBRE recognises the contribution employees make to the success of the Company and is committed to their continuous development and ensure career progression over a time period.

CBRE serves a range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills.