Head of Retail Compliance Execution

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Job description

Are you a strategic thinker with a passion for ensuring regulatory excellence? At Evoke we are seeking a highly skilled and experienced Head of Retail Compliance Execution to drive our compliance initiatives and uphold the highest standards across our retail operations.

Join us in fostering a culture of integrity, innovation, and exceptional service!

What you will be doing -

• Develop and implement strategies to drive improvements in the application of compliance policies and procedures by LBO teams, by Operations Managers and through Compliance Analyst teams to support consistent delivery of policy and agreed risk appetite.
• Responsible for identifying areas for transformational improvement, with a focus on technical change and increased use of artificial intelligence and automation.
• Working closely with cross-functional teams to ensure practical application and processes are consistent with stated policies and procedures, creating a culture of continuous progression through ownership of relevant processes to drive improvements to the compliant environment through policy change.
• Lead and manage teams of compliance analysts, providing support and guidance to ensure suitable levels of technical knowledge are accumulated and fully utilised, whilst forecasting the extent and impact of compliance change to update the team's operating model accordingly.
• Responsible for understanding the implications of compliance change on team workloads and implementing risk mitigation strategies where required and for completing dynamic risk management of operational tasks to mitigate and minimise potential breaches, escalating where developing situations have potential to be outside of risk appetite.
• Responsible for representing the business with regulatory bodies, industry associations and other external stakeholders, providing subject matter expertise to senior management and other internal stakeholders.

Who we are looking for-

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have:

• Technical understanding of non-remote regulatory requirements for anti-money laundering, customer due diligence and safer gambling applicable to UK and Jersey.
• Strong knowledge of compliance frameworks and industry best practices.
• Excellent written and verbal communication skills; able to interact at all levels.
• Highly analytical, with excellent problem-solving skills and logical reasoning.

What we offer

Our roles offer more than just a job, you'll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: -

• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Perks and discounts: Discounts at a range of high-street retailers
• Financial: Competitive salary, pension, and bonus schemes.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare benefits (or a cash alternative).
• Pension package, income protection and life assurance: Safeguarding your financial future and offering peace of mind.

More about Evoke

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke.

At Evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

Apply

At Evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the Evoke Family!