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Head of Quality Transformation

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Entity
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defence and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 92,000 employees and sales of 23.2 billion euros in 2023, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and innovation roadmap.
Safran is in the 1st place in the aerospace and defence industry in TIME magazine's "World's best companies 2023" ranking.

With over one million seats equipping the fleets of the major airlines, Safran Seats is one of the world's leading suppliers of seating for passengers, crews and helicopters thanks to innovative and high added-value solutions.

Reference
2025-152135

Position description
Domain

Performance and Support
Job field / Job profile

Quality - Quality management
Job title

Head of Quality Transformation
Employment type

Permanent
Professional category

Professional, Engineer & Manager
Part time / Full time

Full-time
Job description

Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design.

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world!

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

The Head of Quality Transformation is responsible for the roadmap development, implementation and leadership of the quality improvement and transformation plans and QUA governance rhythms.

Key Responsibilities will include:
- Develop the strategic roadmap for implementation and execution of the Quality strategy within Safran Seats GB
- This role demands a high level of experience and competency in transformation and leadership to ensure effective implementation and participation at all levels of the Business.
- The role requires technical problem solving, therefore the position holder is expected to be able to quickly understand technical issues and help with their resolution through exploration, problem solving tools, and/or direct support.
- Liaise with key functional stakeholders to ensure business objectives are met
- Develop Quality metrics that underpin and enhance operational efficiency
- Undertake benchmarking for the strategic projects/activities that are monitored and measured
- With the VP Quality, establish and enforce robust governance frameworks to ensure compliance with industry standards and requirements
- Manage and report the progress of Quality strategy activities to the VP Quality, Seats GB Excom and Seats Company Level
- Work closely with existing Supply Chain, CI, and Engineering Transformation Managers for cross functional project deployment
- Define roadmap and planning of the Digital Strategy for Quality
- Delivery of ERP (M3) roadmap
- Manage Digital transformation within the quality function and processes
- Standardise and harmonise digital tools
- Ensure HSE objectives are maintained within the team to put "Safety First, Quality Always"
- Engage collaboratively as Business Process Manager for QUA, RSK and GOV
- Implement One Safran Quality process
Travel specifictity

Travel may be required to other Safran sites (UK / International)
Additional description

Our in-house design studio co-creates the most innovative experiences in the sky with our airline customers and partners. Our dedicated engineering, production and in-service support facilities are integral to delivering a high-end quality product that we keep flying throughout the life of programme. We are fully supported by a wide team of support functions, from HR to Finance, to Business Development and Planning and Logistics, our team is built to give Safran Seats an end-to-end capability in house in the UK.

We focus on:

Our people
These are our four People Fundamentals that underpin everything we do at Safran:
• We believe in and fostering the conditions for diversity and inclusion to thrive
• We develop our colleagues skills and build opportunities so you can shape our future
• We create a trustworthy work place to support you, as you dare to act and innovate
• We encourage collaboration and mutual support between you and your colleagues
So you'll be supported every step of the way!

Sustainability
Our people are at the heart of our success, as we work together to achieve our mission: contributing to a safer and more sustainable aviation. We are tackling the biggest challenges in aerospace, with a commitment to work to decarbonise the industry by 2050.

Global Mobility
As part of the Safran Group, across our businesses we are market leaders in aerospace, defence and space; there is always potential for future mobility in the UK and internationally.
Candidate skills & requirements

Degree level or equivalent in an Engineering / Manufacturing related discipline.
Lean / 6 Sigma knowledge and general improvement tools
Experience in aerospace (or similar) quality processes and procedures including QRQC and APQP
In-depth knowledge of Aerospace Regulations eg EASA, FAA, AS9100
Risk Analysis
Problem solving skills (including 8D, 5 whys)

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you!

Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran:
• We believe in and promote diversity and inclusion as key values across our business
• We develop our colleagues skills and build opportunities so you can shape our future
• We create a trustworthy work place to support you, as you dare to act and innovate
• We encourage collaboration and mutual support for you and your colleagues

As a valued member of our team, these are just a few of the benefits you'll receive:
• 25 days holiday + UK Bank Holidays
• Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare
• Career Progressions opportunities such as company sponsorship and further training courses
• Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working
• Equality & Diversity initiatives with internal groups for workplace engagement and involvement
• STEM engagement with schools, colleges and universities and Charitable activities for all

Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.

We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work.
Position location
Job location

Europe, UK, Wales
City (-ies)

Llantarnam Industrial Park, Llantarnam NP44 3HQ Cwmbran

Head of Quality Transformation

Safran
Cwmbran NP44, UK
Full-Time

Published on 03/03/2025

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