Head of Quality Governance & Risk

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Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES
Responsibilities
• Act as the formal deputy to the Associate Director of Quality Governance,
including representation at senior meetings, committees, and external forums.
• Provide leadership in the absence of the Associate Director, ensuring
continuity across quality governance functions.
• Support the production, publication and delivery of the Trust's Quality
Improvement Strategy and Governance Framework, working closely with
divisional and corporate teams.
• Oversee the administration and review of the Trust's risk registers, ensuring alignment with the Board Assurance Framework and risk management strategy.

Person specification

QUALIFICATIONS

Essential criteria

• Educated to Masters level (in a relevant discipline) or equivalent level, or equivalent experience of working at a senior level
• Quality improvement qualification or equivalent previous experience

Desirable criteria

• Post-graduate governance qualification or previous experience
• Post-graduate management, leadership qualification or previous experience

EXPERIENCE

Essential criteria

• Experience of working in a patient safety-related role with an understanding of the principles that underpin approaches to improving patient safety in health systems
• Experience and knowledge of the components of clinical governance, incident response, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
• Experience of working in a strategic leadership role supporting Board Executives (includes voluntary experience)
• Experience of implementing national guidelines and policies with the ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented
• Experience of developing & delivering training programmes
• Experience of working collaboratively with patients/service/stakeholders to improve quality of service by co-design
• Evidence of post qualifying and continuing professional development
• Experience in providing advice on complex professional and other people issues

Desirable criteria

• Experience of managing and prioritising a budget with solid working knowledge of financial processes and budget setting
• Experience in project/change management in a healthcare environment and driving improvement for the safety of patients which can include techniques and tools such as Agile, Prince 2 or Managing Successful Projects

SKILLS

Essential criteria

• Ability to interpret complex information (including patient safety incident data, administrative data, mortality data) that may conflict and where expert opinion may differ
• Ability to communicate effectively with clinical, academic and all levels of staff
• Ability to provide senior leadership and work with senior leaders
• Ability to develop and communicate a vision, and convert that into plans, objectives and deliverables working to tight and often changing deadlines.
• Ability to develop and maintain collaborative relationships and deal confidently with staff at all levels of an organisation
• Ability to make decisions autonomously, when required, on difficult issues
• Ability to manage time effectively and to prioritise
• Ability to use established networks and create new ones to share good practice and facilitate engagement with regional colleagues and the national patient safety team
• Ability to use informed persuasion to influence others
• Able to negotiate and influence at an organisational level and externally with a range of stakeholders
• Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
• High quality presentation skills and ability to provide and effectively communicate highly complex, sensitive and contentious information
• Working knowledge of Microsoft Office with intermediate keyboard skills
• High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources draw appropriate conclusions and present in a clear concise manner

KNOWLEDGE

Essential criteria

• Knowledge of systems thinking, human factors understanding and just culture principle
• Knowledge and understanding of the Equalities Act 2010, including the importance of collecting and analysing data on key protected characteristics.
• Knowledge and understanding of the factors that contribute to healthcare inequalities and access to services
• Knowledge and experience of developments in quality improvement science
• Knowledge of the NHS patient safety strategy and how it can be implemented
• Knowledge of safeguarding and the legal duties expected

VALUES

Essential criteria

• Ability to demonstrate the organisational values and behaviours

OTHER

Essential criteria

• Enables change, viewing it as an opportunity to learn and develop
• Kind and compassionate
• Courage to speak truthfully and challenge appropriately
• Demonstrably involves patients and the public in their work
• Actively develops themselves and supports others to do the same.

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD&PS (PDF, 235.0KB)
• The Christie Values and Behaviours (PDF, 919.5KB)
• Strategy Brochure (PDF, 1.0MB)
• Travel to The Christie (PDF, 3.8MB)