Head of Programme and Design, CSR A (£71,643 - £78,475)

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Head of Programme and Design

Location: Croydon Council, Housing Directorate
Grade: CSR A
Type: Full-Time, Permanent
Hours: 36 hours per week
Reports to: Director of Housing: New Build and Estate Regeneration

If you are passionate about tackling homelessness in Croydon, improving services for residents and working in a fast paced and rewarding environment, come and join our management team.

Croydon is a diverse borough, and our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services the Housing Needs & Homelessness Service has been redesigned. Our ambition is to create a service which is fair and accessible, where residents are active participants in their journey towards finding a settled home.

As the Strategic Partnerships and Development Manager, you will play a crucial leadership role within the Council's senior management team. You will work across departments to oversee and influence strategic decision-making, while assessing and mitigating corporate risks. Your focus will be on driving sustainable improvements in service delivery, supporting the borough's growth ambitions, and enhancing outcomes for our communities. Additionally, you will have direct responsibility for leading the effective and efficient delivery of the Temporary Accommodation service, emphasizing tenancy sustainment and providing support to maximize the number of homeless households transitioning to successful longer-term accommodation.

Role Overview

Your role will involve collaborating with directors and Heads of Service within the housing directorate, as well as with corporate directors and the chief executive, to deliver the Croydon Renewal Improvement Plan, align with the council's priorities and ways of working, and support the Mayor's Business Plan. Areas of responsibility include:

• Lead and oversee investment programmes: Manage the delivery of the South Norwood investment programme and the Rest-of-borough investment programme, including diverse delivery models such as council-managed projects and collaborations with Housing Associations and private developers.

• Innovate and enhance service delivery: Champion the design and implementation of innovative services that meet the needs of the council and the community, while building a multidisciplinary team of technical experts to support these initiatives.

• Financial and strategic oversight: Contribute to the annual budget planning process, oversee all division budgets, and represent Croydon Council externally to foster strong partnerships and align with the council's housing priorities.

About you

• Accredited Professional Qualification: Achieved a recognized qualification from RICS, RIBA, or CICE, complemented by several years of supervised professional practice.
• Project Management Experience: Proven ability to successfully manage multi-phased house building or refurbishment programmes through all lifecycle stages, with significant experience in high-value projects involving multiple stakeholders.
• People Management Skills: Demonstrated experience in building and leading effective teams to deliver project objectives, ensuring professional development through coaching and supervision.
• Regulatory Knowledge: Extensive knowledge of building safety legislation and compliance obligations, alongside substantial contract management experience to ensure performance and value for money.
• Financial Acumen: Strong financial and commercial awareness, with a track record of managing large capital and revenue budgets effectively.
• Relationship and Stakeholder Management: Ability to build strong, collaborative partnerships with external stakeholders, colleagues, contractors, and residents, while effectively negotiating to achieve positive outcomes.

Why Croydon Council?

We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you.

Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all employees can thrive.

Career Development: Take advantage of professional growth opportunities and a rewarding career path. We invest in our staff and support their development.

Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme, up to 31 days of annual leave (eligibility criteria apply), and a commitment to your well-being and work-life balance. Access to the confidential and free Employee Assistance Programme 24/7

Family Friendly provisions: Generous maternity leave and family leave provisions

Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management.

Work Life Balance: Options for flexible and agile working options in line with service demand

To view the Head of Programme and Design role profile click here

Application Closing Date: Monday 11 November 2024 @ 11.59pm

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. We also consider applications from candidates seeking flexible working arrangements.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment