Head of People Operations

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Job Introduction

Head Of People Operations

• £45,000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

The Scottish Event Campus (SEC) is one of the UK's leading event venues, comprising the SEC Centre, SEC Armadillo, and the SSE Hydro. Hosting a variety of events from international conferences to concerts, exhibitions, and more.

The role of Head of People Operations at the SEC for Levy encompasses a comprehensive and strategic approach to the venue's workforce planning, ensuring the organisation is staffed with qualified and motivated personnel to meet its goals. This role is pivotal in conducting volume recruitment campaigns to attract a diverse and skilled workforce, crucial for the operational efficiency and innovation of the SEC. Additionally, the Head of People Operations is responsible for team retention strategies, focusing on creating a supportive and engaging work environment to reduce turnover and enhance employee satisfaction.

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

• Develop and implement a comprehensive people strategy aligned with Levy and SEC's business goals
• Lead the People Operations team in delivering high-quality services, including recruitment, onboarding and payroll
• Foster a positive and inclusive workplace culture that promotes diversity, equity, and inclusion
• Drive initiatives to enhance employee engagement and wellbeing
• Oversee talent management programs, including succession planning and leadership development
• Collaborate with senior leadership to support organisational change
• Resource planning and deployment
• Design and implement large-scale recruitment campaigns to attract a diverse pool of qualified candidates for our casual workforce
• Work with Marketing and communications executive to develop innovative sourcing strategies to identify top talent across various channels, including job boards, social media, networking events, and partnerships with educational institutions

About you:

• Proven experience in a senior HR or People Operations role, preferably within the events or hospitality industry
• Strong leadership skills with the ability to inspire and motivate a team
• Exceptional communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• CIPD qualification or equivalent is desirable

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.