Head of People

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We are The Housing Network (THN), a Private Limited Company with a purpose.

We exist to provide more than a roof, because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.

Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Role Overview - What is it?

The Head of HR is responsible for driving company culture and company effectiveness by ensuring a seamless employee experience through the development and operationalisation of effective and aligned end to end services across reward, payroll, operational training, field coaching and employee lice cycle administration.

Main Duties - What needs to be done?

Employee Relations:

• Ensure workplace policies are fit for purpose, aligned to company values, fair, applied consistently and well embedded.
• Drive a proactive approach to employee relations through effective root cause analysis, communication and manager training.
• Drive a Fast Firm Fair approach to employee relations across the company prioritizing service continuity and optimization whilst ensuring full adherence with UK labour laws.

Performance Management:

• Support the CPO in the development and implementation of fit for purpose performance appraisal systems to assess and enhance employee performance.

Training and Development:

• Oversee the design and delivery of engaging training packages to drive service excellence and ensure full compliance with service requirements.
• Ensure the provision of field coaching and support to drive management confidence and effectiveness.

Compensation & Benefits Management:

• Support the CPO in the design and implementation of an internal job grading system to facilitate effective reward benchmarking and career progression.
• Lead the annual salary review process.

HRIS & Data Reporting

• Optimise utilisation of company HRIS maximising manager and employee self-serve facilities.
• Oversee the maintenance of accurate and up-to-date employee records, contracts and HR documentation. Ensure the production of timely and accurate reporting metrics.

Payroll

• Ensure timely and accurate provision of company payroll activity.
• Manage the relationship with company outsourced payroll provider.

Key skills and experience:

• Team management
• Payroll oversight
• HRIS optimisation
• HR process mapping and optimisation
• Experience working with blue- and white-collar employees

Personal Characteristics

• Ability to thrive in a fast-paced environment
• Resilience
• Commitment to purpose
• Ability to manage multiple priorities
• Stakeholder management

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.