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Head of Organisation Effectiveness - 12m FTC

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Overview

We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

As Head of Organisation Effectiveness, you will shape and embed sustainable practices that help us deliver our purpose, Better Homes, Better Lives, For Everyone. Working in partnership across our business, you will design and implement frameworks and tools that drive positive change, ensuring our people and organisation thrive now and in the future. This is a 12-month contract role.

What's the job?

  • Establish the Organisation Effectiveness Centre of Excellence (COE) and create a clear two-year roadmap.
  • Lead the successful rollout and embedding of a new organisation tool, supporting changes in HR and Finance ways of working.
  • Build and nurture a vibrant OE community of practice across Banners and Group Functions, setting effective rhythms and rituals.
  • Oversee central tracking and transparent reporting of organisation health metrics, partnering with the Transformation team.
  • Lead capability interventions for the HR community on all aspects of Organisation Effectiveness, in collaboration with the HR Capability Lead.
  • Develop and pilot a Group-wide approach to strategic workforce planning.
  • Manage external partners and budgets for OE projects, ensuring integration with wider talent and HR deliverables.

What you'll bring

  • Strong HR generalist background, with expertise in organisation effectiveness best practice
  • Proven experience driving change in complex, matrixed organisations.
  • Consultancy background and experience would be advantageous
  • Demonstrated ability in continuous improvement and process optimisation.
  • Skilled in data analysis and using insights to inform decisions.
  • Excellent relationship-building, collaboration, and influencing skills, with a pragmatic approach to delivering solutions.

Be Customer Focused - constantly improving our customers' experience

  • We listen to our customers and colleagues
  • We innovate products and experiences to stay ahead

Be Human - leading with purpose, humanity and care

  • We do the right thing
  • We invest in our people and build great teams

Be Curious - thrive on learning, thinking beyond the obvious

  • We focus externally, globally and build the long term
  • We experiment and share our learnings

Be Agile - building trust and empowering people to work with agility

  • We act with pace, not perfection, role modelling 80/20
  • We take risks, fail fast and adapt quickly

Be Inclusive - inspiring diverse teams to achieve together

  • We celebrate difference as a strength
  • We collaborate, breaking down silos

Be Accountable - owning the plan, delivering results and growth

  • We focus on performance outcomes
  • We prioritise and simplify for others

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

#LI-JK1

Head of Organisation Effectiveness - 12m FTC

Kingfisher
London, UK
Temp

Published on 23/01/2026

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