Head of Operations (Conferencing, Exhibitions, Banqueting)

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Job Introduction

Head of Conference and Events Operations

• £45,000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 25 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

The Scottish Events Campus (SEC) is one of the leading event destinations in Europe, renowned for hosting an array of world-class conferences, exhibitions, and live events. Our state-of-the-art facilities, coupled with a passionate and dedicated team, ensure every event is executed to the highest standards. We are now seeking a dynamic and experienced Head of Conference and Events Operations to join our team and drive operational excellence across our diverse portfolio of events.

More about the role:

• Lead and manage the Conference and Events Operations team, ensuring the seamless execution of all events hosted at the SEC
• Develop and implement strategic plans to enhance operational efficiency and client satisfaction
• Oversee the coordination and logistics of all conference and event activities, from initial planning through to delivery and post-event evaluation
• Collaborate with internal departments, clients, and external partners to ensure all events are delivered to the highest standards
• Manage budgets, monitor expenses, and ensure financial objectives are met
• Drive continuous improvement initiatives, incorporating feedback and best practices to optimise operations
• Ensure compliance with health, safety, and regulatory requirements, fostering a culture of safety and excellence
• Represent the SEC at industry events and forums, promoting our services and building strong professional networks

About you:

• Proven experience in a senior operations role within the events or hospitality industry
• Demonstrable track record of successfully managing large-scale conferences and events
• Strong leadership skills with the ability to inspire and motivate a diverse team
• Excellent organizational and project management abilities
• Exceptional communication and interpersonal skills
• Financial acumen with experience in budget management and cost control
• A proactive, problem-solving mindset with a focus on innovation and improvement
• Relevant professional qualifications and a commitment to continuous professional development

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.