Head of Operations
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About us
The King's Health Partners Clinical Trials Office is a collaboration between King's College London, Guy's & St Thomas' NHS Foundation Trust, King's College Hospital NHS Foundation Trust and South London and Maudsley NHS Foundation Trust. It was set up to provide a single interface for those wishing to conduct clinical trials within the partner organisations, and to ensure that there are common, efficient processes for the set up and administration of clinical trials.
About the role
The post-holder will be responsible for the development, implementation and oversight of robust, integrated operational systems and processes across the King's Health Partners Clinical Trials Office (KHP-CTO), ensuring the effective, efficient and compliant delivery of clinical research services across the partnership.
The post-holder will be responsible for KHP-CTO communications, including ownership of the KHP-CTO website, external communications platforms and overall communications strategy.
The post-holder will provide senior operational leadership and expert advice with respect to all aspects of governance and best practices in clinical research, ensuring regulatory requirements and sponsor obligations are translated into scalable, workable operational processes.
The post-holder will be responsible for ensuring that appropriate operational, quality and information management frameworks are in place - supported by a comprehensive and coherent suite of SOPs, systems and external services - so that all research projects supported by the KHP-CTO are conducted in accordance with current regulatory and quality standards and that the King's Health Partners (King's College London, Guy's and St Thomas' NHS Foundation Trust, King's College Hospital NHS Foundation Trust, and South London and Maudsley NHS Foundation Trust) maintain a consistent state of "inspection readiness".
The post-holder will be responsible for the provision of highest-quality GCP training to research staff in King's Health Partners.
We're looking for someone to start as soon as possible.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Educated to postgraduate (master's degree) level in a health/health related area or equivalent professional experience
2. Substantial experience of senior operational leadership and change management, with a proven ability to translate strategic objectives into effective operational delivery across multiple functions or services
3. Strong knowledge of clinical research regulation and governance, including the Medicines for Human Use (Clinical Trials) Regulations, UK GDPR, the Data Protection Act 2018 and the Human Tissue Act 2004, and their practical application in NHS and/or academic research settings
4. Proven expertise in contracting and commercial arrangements, including drafting, negotiating and managing complex agreements with external suppliers or partners in a regulated environment
5. Demonstrable experience of financial accountability, including ownership of a departmental or service-level profit and loss account and responsibility for budgeting, forecasting and income management
6. A proven track record in designing and delivering business-to-business marketing and communications campaigns, with knowledge of the tools and platforms required to support an effective communications strategy
7. Significant experience of procuring, implementing and managing Software as a Service (SaaS) and other externally provided systems, including supplier management and information governance oversight
Desirable criteria
1. PRINCE2 Practitioner or equivalent project management qualification
2. Experience of leading the adoption of artificial intelligence-enabled tools within an operational team, ensuring appropriate governance and staff engagement
3. Experience of leading or supporting the migration between operational or research management systems, including planning, data integrity, stakeholder engagement and transition to business-as-usual
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.