Head of Operations (230000CI)

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Job Description

Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies, if speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.

Head of Operations - Environment

Bristol

About us:
Galliford Try is one of the UK's most formidable construction businesses with a vision to be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.

Role Overview:

Due to the restructure of the South West business an opportunity has arisen for a Head of Operations to lead the portfolio of work within the region.

As Head of Operations you will be accountable for the successful delivery of a large programme of work as part of our Framework Agreement with South West and Wessex Water. You will lead multi-disciplinary teams in delivering projects ranging from small and simple complexity to large and technically challenging engineering projects.

The Head of Operations will promote a culture of collaboration between our Clients, Designers, other Framework Partners, and Supply Chain to deliver innovate, effective and efficient projects. That meet time cost and quality objectives. Opportunities with our clients will be cultivated to expand our offerings and develop long term sustainable relationships within the region.

Ideally, the successful candidate should be an aspiring Operations Director looking for clear career progression and forming part of our key succession plan.

Key Responsibilities:

• Lead by example to promote the highest standards of HS&E at all times.
• Work closely with the HS&E team to instil positive cultures and behaviours within your portfolio
• Support, guide and manager the pre-construction team to compile robust but challenging bid pricing with risk & opportunities clearly defined and apportioned.
• Identify and provide mitigation against risk across a portfolio of projects through the projects life cycle.
• Support the commercial team through the pre-construction phase to ensure contract terms are favourable to GT and provide robust protection to the company.
• Work with the pre-construction team to ensure the BMS is followed and correct governance / sign-off is achieved.
• Develop a delivery strategy for the programme of works within your portfolio, promoting environmental group strategies in our delivery.
• Develop and enact upon a resource plan to support the delivery strategy. The resource plan is to include succession planning
• Work with the supply chain to build relationships to support the delivery strategy
• Champion and encourage others to think strategically when developing new approaches or addressing novel problems
• Provide leadership and promote high professional standards and best practice across all functions.
• Work with, influence and support other functional leaders to develop best practice, continuous improvement in delivery of our projects and programmes.
• Be the key contact with the Clients Senior team; build an effective relationship that aligns to with the Source to Sea Strategy and Operating Model.
• Ensure alignment with the Client's vision throughout delivery of the contract
• Manage customer and stakeholder expectations; develop and implement a stakeholder management plan
• Build trust and openness with clients, customers and stakeholders, acting upon feedback where required
• Responsible for contributing to the delivery of the Regional financial targets as agreed with the Regional Operations Director
• Have accountability for the commercial performance of the portfolio of projects under your operational control.
• Ensure sustainable reduction in delivery costs, promote innovation to deliver the required efficiencies across our operations
• Have a good understanding of commercial contract conditions, particularly NEC4, and have strong commercial awareness.
• Have a good understand of commercial tools such as CVR CTC (cost to completes) and be able lead support, review and report on P&L position of their programmes of work.
• Have a strong commercial understanding of sub-contract procurement, be able to review enhance, support, review the develop sub-contracts.
• Must have strong negotiation skills and be able manage conflict.
• Provide a vision and defines clear team roles, responsibilities and objectives
• Manage people, resources and relationships effectively to ensure efficient delivery of programmes and projects
• Develop and build teams to align with regional organisational structure
• Ensure performance standards are always achieved through KPI analysis and implementation of improvement plans
• Work closely with other Heads of Delivery / Operational Leaders; operating as one GT Environment Business.

Experience and Qualifications:

• Track record of effective staff development and employee relations
• Programme Management experience
• Capable of strategic planning and managing change
• Excellent track record of HS&E performance
• Full project/programme life cycle experience
• Experience of the complexities associated with Process and MEICA equipment operation
• Track record of accountability for the performance of a business
• Facilitates team and client meetings effectively
• Strong presentation skills
• Resolves and/or escalates issues in a timely fashion
• Ability to make autonomous decisions and be able to support your outcomes
• Preferably degree level qualified but not essential.
• Extensive knowledge of Water/Wastewater Treatment and Infrastructure construction sectors preferred
• Excellent oral and written and communication skills
• IT literate in Microsoft Office applications

What We Can Offer in Return:
With an impressive order book of over £3.7 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays

A wide range of corporate discounts

Cycle to Work schemes

Comprehensive pension plan

Regular Save as You Earn share purchase scheme

Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it.

For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler on ryan.destadler@gallifordtry.co.uk

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.

Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.

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About the Team

Our Environment Business provides 'source to sea' asset delivery capability across the UK and Scotland working on both Frameworks and Standalone projects. Since AMP3 we have delivered in excess of £2bn assets for clients such as Yorkshire Water, United Utilities, Anglian Water, Thames Water, Southern Water, Welsh Water and Scottish Water. As an established player in the market this a great opportunity to join the team at a time of transformation as we shape ourselves to be fit for delivery in a future digital world. We have recently secured a plethora of places on the AMP7 Frameworks for Yorkshire Water, Southern Water and Thames Water for both Infrastructure and Non-Infrastructure projects ranging from £1-40m over the next five years.