Head of Operations

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Job Introduction

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Head of Operations

London

Competitive Salary

Founded in New York 59 years ago, Restaurant Associates brings high quality employee dining and hospitality to some of the UK's leading workplaces. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work.

Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work.

We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers.

We have a fantastic opportunity for an experienced Head of Operations to lead a number of our corporate accounts.

The Head of Operations will drive excellence in the service and experience of our customers.

Identifying, motivating, training, developing and directing direct team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety.

• The great things you will be expected to do:
• Designs, manages and owns the overall experience, not just the offerings
• Drives a culture of hospitality that is friendly and engaging
• Has a Passion for quality food preparation and taste
• Oversees implementation of operational initiatives
• Manages and mentors toward business goals, ensuring the maturation and training of our teams
• Monitors and manages all financial responsibilities for area
• Accountable for meeting budget and financial projects as they arise
• Ensures all sector and Compass employee guidelines are implemented and adhered to
• Creates a culture of Food and Workplace Safety
• Treats everyone with professionalism, care and respect
• Key relationship to our clients
• Communicates with the our clients honestly, accurately and in a timely manner
• Ensures teams work within budget while maintaining standards
• Meets all timelines for quarter and year-end reports given by our partner and sector employer
• Works closely in conjunction with the Regional Executive Chefs and Catering Teams

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations