Senior Account Executive

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Job description: Senior Account Executive

Role

Establishing themselves as a key point of contact for clients; supporting the growth of accounts by proactively leading and managing delivery of small projects and relevant aspects of large projects

Main duties

Client and Account Management

• Takes a client brief and shares with internal teams to initiate new projects
• Onsite practical experience and attendance at some face-to-face client meetings
• Leads TCs (with support from senior management where required)
• Leads face-to-face client and supplier meetings (with support from senior management where required)
• Responsible for leading management and delivery of a range of small projects
• Responsible for management of accurate status and contact reports whether developed directly or reviewing a version drafted by junior colleagues, and proactive liaison with clients about projects for which they are responsible

Processes and Financials

• Understands internal and client processes & highlights opportunities for optimisation
• Able to use all elements of project management system (e.g. CMAP) to efficiently track project progress
• Regularly reviews project progress to predict overspend, flag to senior management, and mitigate where possible
• Shows an understanding of overall strategy, revenue and pipeline
• Keeps timesheets updated regularly
• Puts together outlines for budgets for a range of project types to a good degree of accuracy
• Completes reconciliations on time and accurately, tracks out of scope work and starts to justify any project overage
• Develops timelines for medium sized projects understanding critical deadlines and potential bottle necks

Commercial and Scientific acumen

• Shows understanding and interest in key accounts and can contribute to development of content briefs/assisting with slide development
• Keeps up-to-date with client therapy area & industry news
• Shares relevant articles with internal teams
• Able to present experience and knowledge gained to internal teams (e.g. lunch & learns)
• Demonstrates experience gained across multiple therapy areas and multiple clients

New Business

• Provides support on slides for pitches where appropriate. If opportunity, has taken part in a TC pitch
• Supports account leads with ensuring organic growth via new projects with the same client through optimal project delivery

Reports to: Senior Account Manager or above

Personal requirements

• Degree educated
• Minimum 1 year experience in Medical Communications or similar/equivalent agency/pharma sector
• Proven track record of strong project management and communication skills
• Experience of effectively managing small projects/small parts of large projects and working collaboratively within a team
• Proficiency in all usual Microsoft Office applications