Head Office Senior Facilities Coordinator

Summary

£39,600* up to £46,200* per annum | 35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work.
Just like you.
We are looking for a proactive and organized Senior Facilities Coordinator to join our Facilities team. In this dual-focused role, you will ensure the smooth day-to-day running of Lidl Head Office, based in Tolworth, while simultaneously coordinating key facilities projects.
This is a hands-on, operational role requiring a physical presence. This role is 100% office-based, 5 days a week. You will act as a primary point of contact for staff and external and internal contractors, ensuring our working environment is safe, compliant, and efficient.

Please note, as per Lidl's internal structure, this role will be known internally as Associate Consultant.

What you'll do

Facilities Management (Day-to-Day)

• Building Operations: Conduct daily/weekly floor walks to identify faults, health & safety hazards, or cleanliness issues
• Vendor Management: Supervise external contractors (cleaning, security, maintenance, catering) to ensure service levels are met and KPIs are achieved
• Helpdesk Management: Manage the internal facilities ticketing system, triaging requests and coordinating reactive repairs within agreed SLAs
• Front of House: Support and manage the reception/goods in teams when required
• Contractor Supervision: Oversee on-site contractors during project works to ensure adherence to Contractor Form, systems and safety protocols

Project Coordination

• Minor Works: Coordinate facilities projects such as office moves, furniture installations, and minor refurbishments
• Budgeting: Assist in obtaining quotes, raising purchase orders, processing invoices and tracking spend against the facilities budget
• Documentation: Maintain accurate records of building plans, O&M manuals, and project compliance documentation

What you'll need

• Experience in a Facilities, Office Management, or a Project Coordination role
• IOSH Managing Safely certification is a strict requirement for this role
• Competent MS Office/Google, experience with CAFM (Computer-Aided Facility Management) systems is highly advantageous
• Strong verbal and written communication skills with the ability to manage stakeholders at all levels
• Flexibility is required to attend the site out-of-hours for emergencies or to supervise planned weekend maintenance/project works (time off in lieu or overtime provided)
• Proactivity, with the ability to spot issues before they become problems
• Experience in working in a fast-paced environment with shifting priorities
• A willingness to get involved with manual tasks when required (e.g., minor repairs, moving light furniture)
• NEBOSH General Certificate is highly advantageous
• Experience in managing 'Soft Services' (Catering/Cleaning)
• First Aid at Work or Fire Warden certification/experience is desirable

What you'll receive

• 35 days' holiday (pro rata)
• 10% in-store discount
• Sabbatical (after 5 years' service)
• Enhanced family leave
• Pension scheme
• Free access to our on-site gym
• Plus, more of the perks you deserve

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.