Head of Nursing and Quality

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Job Description

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

Your role in our mission.....

Marie Curie is seeking a Head of Nursing and Quality to lead our dedicated nursing workforce and clinical teams in delivering exceptional, person-centred care.

In this role, you will be accountable for clinical leadership, driving excellence in clinical practice, and ensuring our teams are equipped to provide safe, effective care across our services. This is a pivotal role where you will ensure robust governance frameworks, manage risk and foster a culture of continuous quality improvement.

As our Head of Nursing & Quality, you will provide operational line management and professional leadership to nursing and AHP teams, ensuring the highest standards across the hospice; in partnership with the Head of Operations you will also support our community nursing teams. You will be instrumental in the ongoing development and management of governance processes across services, ensuring that our staff and volunteers uphold the highest standards.

You will also play a critical role in service design, ensuring the voices of our patients and those important to them are heard. This role offers a unique opportunity to shape the future of nursing and quality within Marie Curie, making a lasting impact on the lives of those we care for.

This role is based on-site at our Bradford Hospice

Role responsibilities

• Direct line management of nursing and AHP leads, clinical education lead, and research lead across the region.
• As operational lead for hospice nursing and AHP teams, ensure that all staff have appropriate personal development plans in place.
• Support the hospice nursing and AHP team to deliver robust and effective staff management including regular reviews of appraisal, sickness, rostering and other metrics.
• Support the nursing and AHP managers to develop effective strategies for recruitment and retention including the creation of novel roles where appropriate.
• To ensure day to day practice reflects the highest standards of leadership, safety, responsiveness, effectiveness, and patient and patient and family experience .
• Act as a positive role model for all staff through the demonstration of strong leadership and clinical credibility
• Working with the local lead for safeguarding, ensure policies and processes are in place and adhered to.
• Oversee management of sickness and capability of hospice nursing and AHP staff and work alongside HR to ensure effective monitoring and planning is in place.
• Ensure that a shared vision and the aims of joint working are developed across the Place Based Team.
• Takes personal responsibility for the ensuring appropriate investigation of serious complaints and incidents including appropriate delegation and supervision.
• Ensuring all staff are engaged with reporting and learning from incidents, complaints and compliments.
• Takes responsibility for the management and improvement of systems and processes relating to complaints and incidents management.

What we're looking for;

• Senior leader with a proven background in driving quality and safety through robust governance processes within a complex health or social care system
• Registered nurse with valid NMC pin
• Evidence of successfully leading clinical teams and services to deliver high quality, safe, patient centred care
• Experience in quality improvement and change management
• Experience in workforce management and leadership, including workforce planning, recruitment and retention, developing staff, and performance and capability management
• Proven leader with a transformational, coaching style of leadership
• Previous experience of being a CQC Registered Manager is preferred but not essential
• Knowledge and expertise of investigating Serious Incidents and complex complaints
• Competent in PSIRF

Please see the full job description here

What's in it for you?

• Salary: MCJES Grade G, £54,680 - £60,746
• Annual leave allowance 25 days plus public holidays
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with childcare cost (T & C's apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life insurance

Application Process

• As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 25th September

Contract: Permanent

Based: Bradford, full time from the hospice

Advert Close: Wed 25th Sept

Interview date: Wed 2nd Oct

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.