Head of Major Investigations

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Head of Major Investigations

Application Deadline: 12 February 2025

Department: Specialist Services

Employment Type: Permanent - Full Time

Location: London, Westfield Avenue

Reporting To: Shonali Routray

Compensation: GBP 71,420 - GBP 79,356 / year

Description

About the roleAre you an experienced leader with a passion for managing high-profile, complex casework? Join us as the Head of Major Investigations, where you'll lead our Major Investigations Team to ensure the timely and high-quality progression of our most sensitive Fitness to Practise cases.

This role involves handling cases of strategic importance, often linked to public inquiries and requiring advanced decision-making. You'll work closely with senior internal and external stakeholders to effectively manage risks and uphold quality standards. A key aspect of the role is regular reporting to the Council, providing assurance that risks to the organisation are well understood and mitigated.

About You

We're looking for a strategic, resilient, and collaborative leader with the ability to manage sensitive and complex casework while fostering a high-performing team environment.

Qualifications and Experience:

• Demonstrable experience in team management, performance improvement, and leadership in a complex, high-profile setting.
• Significant experience in Fitness to Practise casework, including advising and directing on complex matters.
• Proven ability to deliver excellent customer service in sensitive situations.
• Resilience in handling challenging and high-pressure situations.
• Strong influencing and stakeholder engagement skills, with experience working across senior levels.
• Ability to proactively identify issues, assess risks, and problem-solve effectively.
• Commitment to continuous improvement and raising standards.

Essential Skills:

• Analytical skills to interpret complex information and convey it clearly to others.
• Experience in safeguarding practices and incorporating clinical expertise into decision-making.
• A track record of building strong networks and collaborating effectively across teams and organisations.

If you're ready to lead impactful work that protects public safety and contributes to shaping the health and social care sector, we encourage you to apply.

Benefits

• 30 days annual leave - plus bank holidays
• Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
• Life Insurance - 4 x current salary
• Hybrid/Flexible working policies
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership
• Subsidised restaurant in our Portland Place office
• Season ticket loans

About Us

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we'll always take action when needed.

To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

Additional Information

Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office.

Up to Band 5:
Due to the nature of your role and the work undertaken by the NMC, on very rare occasions you may be required by the NMC or the Courts to assist in litigation proceedings or inquests. This may involve collating information, providing a witness statement, or giving oral evidence on behalf of the NMC.

Heads of:

Due to the nature of your role and the work undertaken by the NMC, you may be required by the NMC or the Courts to assist in litigation proceedings, inquests, or inquiries. This may involve collating information, providing a witness statement, and giving oral evidence on behalf of the NMC. Such evidence may be in relation to specific cases, policy decisions or operational, strategic issues taken by the NMC

Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustmentsWe will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vettingAll of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.