Head of Libraries Systems/ Transport Manager

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Job Description

Head of Libraries Systems/ Transport Manager | 8192 | Permanent Contract | 37 hours per week | £55,147 to £60,676 per annum | (Grade M) | Norwich

Help us bring libraries to life for everyone across Norfolk

Norfolk Library and Information Service is looking for a dynamic and strategic individual to drive the development of modern, accessible, and responsive library services across the county. If you are an innovative leader with a passion for public libraries and community engagement, we'd love you to join our team.

About the Role

You will lead a portfolio of responsibilities, focusing on key transformation projects, infrastructure, digital services, and financial management, to ensure that our Library and Information Service is robust and available for Norfolk communities to safely utilise. You will also manage our mobile library service and fleet.

As a member of our senior leadership team, you will work closely with colleagues to oversee service delivery and shape policy to ensure positive outcomes for the County Council and the communities we serve.

Key Responsibilities

Oversee library estate of buildings and vehicles, including 47 library buildings, ensuring they are maintained and accessible.

Manage library IT systems, including self-service technology, and lead of data security for the service.

Drive transformation projects, optimising service delivery and value for money.

Lead performance and financial planning, ensuring resources are managed effectively.

Direct strategic commissioning, ensuring services align with the County Council's vision, and manage commissioned arrangements to ensure value for money.

About Norfolk Library and Information Service

Our vision is to create "inspirational, safe, and welcoming libraries available for everyone in Norfolk."

With 47 branch libraries, a mobile library fleet servicing over 1,000 neighbourhoods, home library services, and a thriving digital presence, our libraries serve as vital community hubs that promote business development, digital inclusion, reading and literacy, social well-being, and lifelong learning. We work closely with partners across the county to provide accessible and engaging services tailored to Norfolk's residents.

What We're Looking For

A visionary leader with proven experience in strategic planning, financial management, and service development. You will have expertise in digital transformation, infrastructure management and commissioning, with a strong focus on delivering customer-focused solutions.

Ideally, you'll hold a Certificate of Professional Competence (CPC) in National Road Transport. If you don't currently hold a CPC but still think this is the role for you, and you are prepared to carry out the work needed to reach qualification within 6 months of appointment, we still welcome your application.

Join Us!

This is a fantastic opportunity to shape the future of Norfolk's library services and make a lasting impact on communities across the county. If you are passionate about innovation, public service, and delivering high-quality, accessible library services, we would love to hear from you.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need.
• Financial benefits such as:
  • 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 12 May 2025 23:59

All other applicants closing date: 16 May 2025 23:59