Head of Internal and Corporate Comms
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Detailed job description and main responsibilities
Key responsibilities include:
1. Provide detailed and thorough communications plans in response to highly complex, sensitive information
2. Manage and lead team colleagues to support on campaign and project delivery
3. Through our project management tool and process, manage the outputs, workload and risk management associated with all communications
projects within this team. Escalating risk and providing assurance to the Director of Communications and executive colleagues on delivery and
forward planning management.
4. To manage and maintain a budget for the Internal and Corporate sub-team to track spend on a regular basis. The management of the budget for
this sub-team will report into the overarching spend for the communications team and align with financial processing for the sub team. This will
include management of budgets across two organisations.
5. Provide a comprehensive communications management process and work with operational colleagues to triage and prioritise incoming workload
relating to staff communications.
6. Advise and liaise with senior leads within the Trust and/or wider health and social care system on communication aspects of high-profile projects.
7. Influences, persuades committees and senior managers on appropriate communications approach
8. Lead on strategic communications approach for effective staff engagement and maintaining our culture. Working closely with colleagues in OD,
L&D and HR
9. Identify and pursue communications opportunities in accordance to briefs given to enhance corporate reputation and implement appropriate
support for partners, staff and managers who might be engaged in profile raising activity.
10. Provide and use a regular, fully comprehensive and impactful performance reports, ensuring team members use these to inform their practice
11. Work with the Head of External and Operational comms to maintain and advance our internal facing digital communication systems for the benefit of our staff
Person specification
Knowledge and Experience
Essential criteria
- Masters required and/or experience in communications field (journalism, marketing or PR) to masters level equivalent
- Significant and successful senior communication leadership experience in a complex environment
Desirable criteria
- Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, procedures, health service communications, organisation, project management, external political environment
- Experience of delivering projects and events within time and budgetary constraints
Skills, abilities and behaviours
Essential criteria
- Experienced in giving advice on communications strategies and in relation to specific aspects where expert opinions may differ
- Evidenced of ability to formulate long-term strategic plans, involving uncertainly, and which may impact across organisation
Desirable criteria
- Strong, evidenced commitment to high standards of delivery, quality and client care
- Well established ability to work in a fast paced and challenging environment. Must be able to self-motivate and manage own, and coordinate teams workload
Important Information
Applications will be transferred to the TRAC system, by completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
- Job Description (PDF, 688.5KB)
- Benefits (PDF, 570.7KB)