Head of Imaging / Deputy General Manager

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Detailed job description and main responsibilities

Organisational Skills

• To proactively prepare business plans, revenue plans, maintenance agreements and new service developments.
• To ensure the delivery and monitoring of an efficient and effective imaging service and to recommend and manage any change necessary to achieve appropriate service performance.
• To ensure the effective deployment of staff and resources.
• To ensure competencies of all staff working within the area are maintained and reviewed annually by the modality superintendents and other service leads.
• To organise maintenance of all equipment and ensure its safe operation and monitor equipment engineers working in the department. To report and record all equipment faults and to be able to assist with the diagnosis and remedy of routine faults.
• To ensure the departmental service/business continuity plans are updated and applied where necessary.
• To ensure all risk assessments are undertaken where necessary and any resultant actions implemented.

Direct Patient Care, Quality, Safety and Governance

• Maintain an 'Outstanding' service accordingly to CQC standards.
• Adapt the department and self accordingly to any service disruptions to ensure continuity, e.g. Covid-19 pandemic.
• To maintain high professional standards of clinical skill and patient care, including when dealing with complaints and concerns.
• To work with the General Manager to identify and implement improvements within the department keeping the needs of the patient central as per department / trust philosophy.
• To provide input into the overall staffing strategy for the department having active input into recruitment and retention opportunities and solutions.
• To assist the General Manager in ensuring that all national programmes involved in improving patient care and the patient environment are implemented.
• To ensure patient feedback mechanisms are maintained and updated accordingly with a regular patient quality and feedback system in place.
• To ensure all areas of the department remain patient focused and committed to infection prevention and control at all times.
• To implement all recommendations from audit, quality improvement, and incident investigations occur in a timely manner.

Person specification

Education and Qualifications

Desirable criteria

• BSc (Hons) Radiography & DCR(R) Or accepted international equivalent
• HCPC or RCT registration & Member of SOR
• Post Grad qualification or commitment to study and CPD including research
• Quality Improvement (QI), transformation or innovation training

Skills and Knowledge

Essential criteria

• Broad operational experience, especially if in general radiography, in a senior capacity
• Leadership qualities
• Previous management of a large group of staff and service
• Practical experience of building and motivating teams
• Good understanding of data and how to use it for planning
• Extensive experience maintaining budgetary and financial control in a complex environment
• Undertaken large scale change management within a department
• Demonstrable experience managing performance metrics e.g. DM01, cancer, etc.
• Management of sickness and performance related issues with staff

Desirable criteria

• As per JD

Experience

Essential criteria

• Able to work under own initiative with great organisational skills
• Knowledge/understanding and ability to implement recruitment and retention techniques
• Willingness to teach/train
• A good understanding and demonstration of customer service standards
• Ability to supervise a senior team of imaging staff
• Ability to supervise a senior team of imaging staff
• Detailed understanding of patient confidentiality guidelines and requirements
• Ability to develop and implement policies and procedures
• Able to deputise for the General Manager at senior meetings, attending/chairing relevant meetings as required

Desirable criteria

• As per JD

Trust values

Essential criteria

• As per JD

Personal qualities

Essential criteria

• As per JD

Desirable criteria

• As per JD

Important

• The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
• If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Head of Imaging / Deputy General Manager JD (PDF, 968.2KB)
• Functional requirements form (PDF, 654.5KB)
• Guidance for applicants (PDF, 85.4KB)
• Policy Statement (PDF, 144.5KB)
• Staff Benefits and Wellbeing (PDF, 196.5KB)
• Recruitment Pack (PDF, 2.8MB)