Head of Global Leadership Communications - Director

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Job description

About KPMG International

Together with more than 273,000 colleagues in 143 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for clients both big and small. A role with KPMG International will open a world of opportunity in your career.

KPMG International helps set the strategy and protects the reputation of this global organization of independent professional services firms providing Audit, Tax and Advisory services. We deliver value to our member firms and drive positive change in the communities we serve. By joining us you will gain a unique understanding of how a global organization operates and work on projects that impact the whole organization. From setting standards and best practices to developing innovative tech- enabled solutions for clients, you'll be part of a global team changing the way our business operates. We look forward to welcoming you to our team.

About this Global Group

The world is facing significant social, economic and technological change. As businesses increasingly embrace the concept of stakeholder capitalism, KPMG recognizes that our success is not solely defined in financial terms. Our purpose, to inspire confidence and empower change, defines a broader contribution that encompasses not just the commitment we make to our people and KPMG's current and future clients but also wider society and the future of professional services.

Corporate Affairs is at the heart of this work. We identify the people and actions that help shape, promote and protect the reputation of KPMG. We work with all those - internally and externally, directly or indirectly - who influence our reputation and who we must listen to, and constructively engage with, if we are to achieve our trust and growth ambition.

This is why KPMG has brought together a team of experienced professionals from across public affairs, ESG and communications. Together, we form the Global Corporate Affairs Function. Working with colleagues in member firms across our network, we are on a journey to transform the way we engage with all those people who influence our reputation.

About this team

Global Communications consists of three specialism-based teams: Strategic Communications (which is comprised of three pillars: the Global Reputation Campaigns and Programs team, the Media Relations & Issues Management team and the Social Media team), Internal Communications, and Leadership Communications. This exciting role sits in the Leadership Communications Team.

Role summary

The Head of Global Leadership Communications will provide strategic communications support to our Global Chairman & CEO, and lead our Leadership Communications team which also supports our Global Chief Operating Officer and other senior leaders. The successful candidate will own the strategic development, management and implementation of an effective communications strategy for this area and will be dedicated to supporting ways of bringing KPMG's Collective Strategy to life internally and engaging our employees in an impactful way.

This individual will work closely with the Global Chairman & CEO, CEO office and COO. They will report directly to the Head of Global Communications, and will work alongside the Global Communications Leadership Team to ensure alignment and integrated communications across our activity.

This is a challenging and exciting role that will involve day-to-day liaison with the Global Management Team (GMT) and other senior stakeholders. All outputs and outcomes must be to the highest standard. The successful candidate will need to display exceptional communication and influencing skills, as well as a keen sense of business acumen and professional judgement.

Key Accountability

Oversee leadership communications strategy and implementation

• Work closely with the Head of Global Communications to develop, manage and execute the leadership communications plan aimed at supporting the delivery of key Global Chairman & CEO, COO programs and objectives; enhance the firm's reputation and support its trust and growth ambitions.
• Lead a wide range of global leadership communications projects that reach both internal and external audiences.
• Lead and oversee the alignment and coordinate of the Global Chairman and CEO's internal and external profile via various platforms.
• Lead and execute the Global Chairman & CEO, COO and CAO's internal communications strategy including message development, townhalls (speeches, presentations), partner conferences and reporting.
• Advise firm's global senior leaders on best practices and proven communications approaches that enable successful programs and deliver exceptional results; serve as strategic advisor to ensure alignment and consistency of internal messaging across all channels.
• Develops and implements program measurement aligned to our Global Corporate Affairs Strategy.
• Leverage national/regional practice activity globally where appropriate.
• Ensures delivery of projects across the portfolio.
• Understands the interactivity between various business areas and looks for opportunity to promote connectivity and consistency in messaging and narrative.
• Serves as a team leader and member of the Global Communications leadership team.
• A trusted relationship with the Global Chairman & CEO, COO, CAO, Global Head of Corporate Affairs and Head of Global Communications must be maintained at all times

Team leadership and resource management

• Provide strategic counsel and advice to global communications team on positioning and tactics regarding Collective Strategy 3.0, and act as a central global expert in leadership communications.
• Lead Leadership Communications team, as part of Global Communications team.
• Be a coach and mentor.
• Be an active member of the Global Communications Leadership Team, supporting other Communication teams and leading other skill-set related activity as required.
• Use our content management tool and editorial process to ensure effective project management of campaigns and programs.
• Lead engagement with regions and countries on adoption, development and roll-out of programs.
• Work closely with key stakeholders across the global network.
• Support broader Corporate Affairs commitments and deliverables.
• Be accountable for KPIs.
• Be accountable for communications budgets, identifying effectiveness and efficiency gains.
• Be accountable for all resource needs.
• Maintain a team culture that attracts, retains, and motivates individuals.

Experience and knowledge

• A communications professional with at least 12 years of experience (minimum of five years at a senior level); focus on development and implementation of strategic internal communications strategies for professional services.
• Exceptional writing skills and speechwriting experience.
• Experience in dealing with senior (partner / board level) executives within a matrix organization.
• Strong track record of managing high-profile communications strategies, stakeholder engagement and outreach programs which promote business leaders; excellent writing and communications skills.
• Strong leadership, team and people management skills; role modelling ethical and collaborative working; ability to foster a creative and inclusive working environment.
• Experience of developing compelling value propositions for services/campaigns and creating integrated issues-based platforms both for promoting relationships and generating revenue.
• Strong influencing and communication skills to act professionally, calmly and persuasively when dealing with key internal stakeholders.
• Proven record of negotiating with and managing sophisticated third-party organizations such as global industry bodies, academic institutions, global media owners and global content/services providers.
• Willingness to work flexible hours and ability to travel, as and when required.

Technical skills & qualifications

• Exceptional project management and influencing skills with the ability to get buy-in and support for projects from diverse and often widespread stakeholders; comfortable working with senior leaders.
• Superior writing and communication skills with the ability to understand business priorities and translate them into compelling and actionable content.
• Deep knowledge and understanding of professional services.
• Able to act professionally, calmly and persuasively when dealing with very senior stakeholders.
• Ability to thrive, multi-task and be flexible in a fast-paced, deadline-oriented environment.
• Advanced skills in PowerPoint, Word, Excel, SharePoint and Microsoft Teams

Description of level of Qualifications

• Bachelor's degree Communications or related field from an accredited university or college.

Agile/Flexible Working

At KPMG International, we are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Please ask to find out more.

KPMG International's commitment to inclusion & diversity

At KPMG International, we recognise that we need inclusion and diversity to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest pool of talent across our network and beyond, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which empowers everyone to bring their whole selves to work.

Applying with a disability

KPMG International is proud to be an inclusive place to work and we are committed to ensuring that you are treated fairly throughout our recruitment process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require with your recruitment contact.